Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and maintain drinks dispense equipment while delivering top-notch customer service.
- Company: Join Innserve, a leading team in the drinks dispense industry.
- Benefits: Competitive salary, generous holiday allowance, and flexible benefits tailored to you.
- Why this job: Be part of a dynamic team that keeps Britain pouring at exciting venues.
- Qualifications: Customer service experience and a full UK driving licence required.
- Other info: Comprehensive training provided with opportunities for career progression.
The predicted salary is between 21000 - 31500 £ per year.
Are you someone who is passionate about customer service and looking for a full-time permanent field service role with a difference? Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90,000 licensed premises across the UK plus at concerts, festivals, racecourses, stadiums and arenas? We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you will enjoy:
- Competitive salary: £26,246.50 pa (pay review pending) + a performance-based incentive paid quarterly. A generous London Weighting applies within the M25.
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays.
- Free refreshments: Enjoy complimentary on-tap soft drinks and premium hot drinks.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
- Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services - including an extra "Celebration Day" off every full calendar year that you work for us.
- Flex Pot: Each year, you will receive a "Flex Pot," to purchase additional personalised benefits. Whether it’s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It’s your benefits, your way! Some benefits may cover you past state pension age and cover your family too!
Your typical day as a Smart Dispense Technician:
No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you will be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations - your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You will liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry-level position and progression is encouraged.
You will already have:
- Customer Service experience
- A Full UK Driving Licence
- Hospitality / Bar / Drinks Dispense experience is useful but NOT essential - we give comprehensive training.
- The ability to work independently, remotely, and be determined to succeed, delivering a great customer experience, with a positive can-do attitude.
Please note you will need to live within a 10-mile radius of the advertised postcode to be considered.
Smart Dispense Technician in Wakefield employer: Innserve Ltd
Contact Detail:
Innserve Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Dispense Technician in Wakefield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Innserve. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of One Big Team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering customer service excellence, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! Even though it’s a field service role, making a good first impression matters. Wear something smart-casual for your interview to show that you take the opportunity seriously while still being comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join our growing team of specialists.
We think you need these skills to ace Smart Dispense Technician in Wakefield
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past. We love candidates who are genuinely excited about making a difference!
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that align with the Smart Dispense Technician role. Mention any hospitality or bar experience, even if it's not essential, as it shows you're familiar with the industry. We appreciate when applicants take the time to connect their skills to our needs.
Be Yourself: We want to get to know the real you! Use a friendly tone in your application and let your personality come through. This helps us see how you'd fit into our One Big Team culture. Remember, we value a positive can-do attitude!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you're serious about joining our team at Innserve!
How to prepare for a job interview at Innserve Ltd
✨Know Your Customer Service Stuff
Since this role is all about delivering excellent customer service, brush up on your customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will show your passion and commitment to the role.
✨Familiarise Yourself with the Industry
Even if you don’t have direct experience in drinks dispense, it’s a good idea to learn a bit about the industry. Research common equipment used in bars and restaurants, and be ready to discuss how you can contribute to maintaining and servicing these systems.
✨Show Off Your Problem-Solving Skills
As a Smart Dispense Technician, you'll face various challenges daily. Prepare to share examples of how you've tackled problems in the past, especially in customer-facing situations. This will demonstrate your ability to think on your feet and provide solutions.
✨Ask Questions About the Team and Culture
At Innserve, they pride themselves on being 'One Big Team'. Show your interest in their culture by asking questions about team dynamics and how they support each other. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
