At a Glance
- Tasks: Install and maintain drinks dispense equipment while delivering top-notch customer service.
- Company: Join Innserve, a leading team in the drinks dispense industry.
- Benefits: Competitive salary, generous holiday allowance, and personalised benefits through a Flex Pot.
- Other info: Progression opportunities and a supportive work environment await you!
- Why this job: Be part of a dynamic team that keeps Britain pouring at exciting venues.
- Qualifications: Customer service experience and a full UK driving licence required; training provided.
The predicted salary is between 28346 - 28346 £ per year.
Are you someone who is passionate about customer service and looking for a full-time permanent field service role with a difference? Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90,000 licensed premises across the UK plus at concerts, festivals, racecourses, stadiums and arenas? We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you'll enjoy:
- Competitive salary: £28,346.22 pa (generous London Weighting applies ONLY within the M25).
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
- Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services - including an extra 'Celebration Day' off every full calendar year that you work for us.
- Flex Pot: Each year, you'll receive a 'Flex Pot' to purchase additional personalised benefits.
Your typical day as a Smart Dispense Technician: No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you'll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations - your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You'll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry-level position and progression is encouraged.
You’ll already have:
- Customer Service experience
- A Full UK Driving Licence
- Hospitality/Bar/Drinks Dispense experience is useful but NOT essential - we give comprehensive training.
- The ability to work independently, remotely, and be determined to succeed, delivering a great customer experience, with a positive can-do attitude.
- Please note you will need to live within a 10-mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports.
At Innserve, we are One Big Team. Interested in joining us?
Smart Dispense Technician in Southend-on-Sea employer: Innserve Ltd
At Innserve, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. As a Smart Dispense Technician, you'll benefit from competitive salaries, generous holiday allowances, and a unique 'Flex Pot' for personalised benefits, all while enjoying opportunities for career progression within our supportive environment. Join us in keeping Britain pouring, and experience a fulfilling career with a company that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Smart Dispense Technician in Southend-on-Sea
✨Tip Number 1
Get to know the company! Research Innserve and understand their values, especially their commitment to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of One Big Team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and technical skills. Think about examples from your past experiences that highlight your problem-solving abilities and positive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to keep Britain pouring!
We think you need these skills to ace Smart Dispense Technician in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing that passion!
Tailor Your Application:Make sure to customise your application to highlight relevant experiences that align with the Smart Dispense Technician role. Mention any technical skills or customer service experience that could set you apart. We want to see how you fit into our One Big Team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for Innserve.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Innserve Ltd
✨Know Your Customer Service Stuff
Since this role is all about delivering excellent customer service, brush up on your customer service experiences. Think of specific examples where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction in the drinks dispense industry.
✨Familiarise Yourself with the Role
Read up on what a Smart Dispense Technician does. Understand the technical aspects of drinks dispense equipment, even if you don’t have direct experience. Showing that you’ve done your homework will impress the interviewers and demonstrate your enthusiasm for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows that you’re genuinely interested in being part of their 'One Big Team' and want to contribute positively.
✨Show Off Your Can-Do Attitude
The job description highlights the need for a positive can-do attitude. Be ready to share examples of how you've tackled challenges in the past. This will help convey that you’re not just looking for a job, but you’re eager to make a difference in the team.
