At a Glance
- Tasks: Visit bars and restaurants to perform technical checks and provide top-notch customer service.
- Company: Join a dynamic team in the hospitality tech sector with a focus on innovation.
- Benefits: Competitive salary, company vehicle, generous holiday allowance, and flexible benefits.
- Other info: Enjoy a flexible work schedule and build strong relationships with key customers.
- Why this job: Kickstart your career with hands-on training and opportunities for growth in a fun environment.
- Qualifications: Customer service experience preferred; full training provided for those eager to learn.
The predicted salary is between 22000 - 30000 £ per year.
Overview
No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you\’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations—your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You\’ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.
Responsibilities
Visit bars and restaurants to complete technical and quality health checks and provide outstanding customer service. Sanitise, service and maintain drinks dispense equipment. Liaise with the planning team and work with key customers to build strong relationships. Plan a daily route from your home postcode and follow company guidance and training to support customer needs.
Qualifications
- Customer Service experience
- A Full UK Driving Licence
- Hospitality/Bar/Drinks Dispense experience is useful but NOT essential – we provide comprehensive training
- The ability to work independently, remotely, and be determined to succeed, delivering a great customer experience with a positive can-do attitude
- Reside within a 10 mile radius of the advertised postcode to be considered (location of customers supported)
- Employment type: Permanent; Full-time, REMOTE
Benefits
- Competitive salary (£26246.50pa) + a performance-based incentive paid quarterly. A generous London weighting applies within the M25
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays + an additional \’Celebration Day\’; option to buy or sell holiday days
- Amazing core benefits: Life assurance, access to the Help at hand app with GP appointments, counselling, and more, plus exclusive retail discounts
- Personalised additional benefits: All Inn flexible benefits scheme with a Flex Pot for options like Dental Insurance, Private Medical Insurance, Gym Memberships, and more (often extending to partner and children)
- Development opportunities: In-house training and support to pursue external qualifications and apprenticeships
- Opportunities to boost earnings: Regular overtime at increased hourly rates with potential to join the Committed Additional Hours (CAT) scheme
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Smart Dispense Technician employer: Innserve Ltd
Contact Detail:
Innserve Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Dispense Technician
✨Tip Number 1
Get to know the company! Research their Smart Dispense system and understand how it works. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Practice your customer service skills! Since you'll be the face of the company, think about scenarios where you can demonstrate your ability to handle challenges and provide excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Smart Dispense Technician
Some tips for your application 🫡
Show Your Customer Service Skills: Since you'll be the face of our customer service, make sure to highlight any experience you have in this area. We want to see how you can build relationships and provide outstanding service, so share specific examples in your application!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we're looking for. We love it when applicants show they understand the role and how they fit into our team, so don’t hold back on making those connections clear!
Be Yourself: We’re all about a positive can-do attitude here at StudySmarter. Let your personality shine through in your application! Share your passion for the hospitality industry and why you’d love to join us as a Smart Dispense Technician.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Innserve Ltd
✨Know Your Stuff
Familiarise yourself with the Smart Dispense system and its features. Understand how it works and the common issues that can arise. This will not only show your interest in the role but also help you answer technical questions confidently.
✨Customer Service Focus
Since this role is all about building relationships with customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer or resolve an issue.
✨Plan Your Route
As a Smart Dispense Technician, you'll need to plan your daily routes effectively. During the interview, mention how you would approach planning your visits to bars and restaurants, ensuring efficiency and customer satisfaction.
✨Show Your Can-Do Attitude
This position requires a positive mindset and the ability to work independently. Be ready to share instances where you've tackled challenges with determination and a positive outlook, demonstrating that you're the right fit for the team.