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- Tasks: Install and maintain high-spec drinks dispense equipment while providing top-notch customer service.
- Company: Join Innserve, a leading team of drinks dispense solutions experts.
- Benefits: Competitive salary, company vehicle, generous holiday allowance, and flexible benefits.
- Why this job: Be part of a dynamic team, solving problems and making customers happy every day.
- Qualifications: Experience in technical roles; problem-solving skills and a passion for customer service are key.
- Other info: Enjoy in-house training, career development opportunities, and the chance to earn extra through overtime.
The predicted salary is between 27000 - 28000 £ per year.
Overview
Are you looking for a field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning? A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do? Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90,000 licensed premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas? Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.
Benefits
- Competitive salary (£27,819pa) + an individual incentive
- Company Vehicle: With option for personal use and fuel.
- Generous holiday allowance: 23 days holiday + bank holidays + an additional 'Celebration Day'! You can also buy or sell holiday days to suit your needs.
- Amazing core benefits: Life assurance, access to the award-winning Help@hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
- Personalised additional benefits: Tailor your benefits to your needs with our "All Inn" flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
- Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as an Installation Technician:
Will be fast paced, extremely varied and far from a typical field engineering job! Our Technicians are our ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high spec drinks dispense equipment at locations planned around your home postcode. We care about our customers: you'll support them with training, guidance, and highest levels of customer service.
Qualifications
- A practical, flexible approach to work with experience in a technical or engineering role.
- Experience as a field service engineer.
- Experience in mechanical or electrical installations / maintenance, fault finding, plumbing or diagnostics.
- The ability to work with tools and enjoy problem solving technical issues.
- Determination to succeed and deliver excellence in customer experience.
- The ability to work independently.
- Drinks dispense or hospitality industry experience is ideal but not essential as training will be given.
Please note due to the location of the customers this role serves, you would ideally need to be located within 10 miles of the advertised location.
At Innserve, we are One Big Team. Interested in joining us?
Installation Technician in Nottingham employer: Innserve Ltd
Contact Detail:
Innserve Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Technician in Nottingham
✨Tip Number 1
Get to know the company! Research Innserve and understand their values, especially their focus on customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of One Big Team.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves technical issues, think of examples from your past experiences where you've successfully tackled challenges. Be ready to share these stories during your interview to demonstrate your hands-on experience.
✨Tip Number 3
Network with current employees! If you can, reach out to people already working at Innserve through LinkedIn or other platforms. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Installation Technician in Nottingham
Some tips for your application 🫡
Show Your Problem-Solving Skills: In your application, make sure to highlight any experiences where you've tackled technical issues or solved problems. We love seeing how you approach challenges, especially in a field-based role like this!
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Installation Technician role. Mention your relevant experience in engineering or technical disciplines and how it aligns with what we do at Innserve.
Emphasise Customer Service: Since our customers are at the heart of everything we do, share examples of how you've provided excellent customer service in the past. This will show us that you understand the importance of keeping our customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Innserve Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to drinks dispense equipment and field service engineering. Familiarise yourself with common issues and solutions, as well as any relevant tools or technologies. This will show that you're not just a problem solver, but also someone who understands the specifics of the role.
✨Customer Service is Key
Since this role revolves around customer interaction, be prepared to discuss your approach to customer service. Think of examples where you've gone above and beyond for a customer or resolved a tricky situation. Highlighting your people skills will demonstrate that you align with the company's core values.
✨Plan Your Journey
As the job involves travelling to various locations, it’s important to show that you can manage your time effectively. Discuss how you would plan your day around your home postcode and ensure timely arrivals. This will reflect your organisational skills and commitment to the role.
✨Show Your Flexibility
The job requires a practical and flexible approach, so be ready to talk about how you adapt to changing situations. Share experiences where you've had to think on your feet or adjust your plans due to unforeseen circumstances. This will illustrate your readiness to thrive in a fast-paced environment.
