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- Tasks: Install and maintain drinks dispense equipment while delivering top-notch customer service.
- Company: Join Innserve, a leading team in the drinks dispense industry.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and flexible benefits tailored to you.
- Why this job: Be part of a dynamic team that keeps Britain pouring at exciting venues.
- Qualifications: Customer service experience and a full UK driving licence required; training provided.
- Other info: Progression opportunities and a supportive work environment await you!
The predicted salary is between 28346 - 28346 £ per year.
Are you someone who is passionate about customer service and looking for a full-time permanent field service role with a difference? Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90,000 licensed premises across the UK plus at concerts, festivals, racecourses, stadiums and arenas? We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve you’ll enjoy:
- Competitive salary: £28,346.22 pa. A generous London Weighting applies within the M25.
- Full-time permanent, Monday to Friday, daytime hours, 40 hours per week.
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
- Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services - including an extra "Celebration Day" off every full calendar year that you work for us.
- Flex Pot: Each year, you’ll receive a "Flex Pot," to purchase additional personalised benefits. Whether it’s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs.
Your typical day as a Smart Dispense Technician:
No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations - your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You’ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry-level position and progression is encouraged.
You’ll already have:
- Customer Service experience
- A Full UK Driving Licence
- Hospitality/Bar/Drinks Dispense experience is useful but NOT essential - we give comprehensive training.
- The ability to work independently, remotely, and be determined to succeed, delivering a great customer experience, with a positive can-do attitude.
Please note you will need to live within a 10-mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports.
At Innserve, we are One Big Team. Interested in joining us?
Smart Dispense Technician in Manchester employer: Innserve Ltd
Contact Detail:
Innserve Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Dispense Technician in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Innserve. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of One Big Team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! Even though it’s a field service role, making a good first impression matters. Wear something smart-casual for your interview to show that you take the opportunity seriously while still being comfortable.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decisions. Plus, it’s just good manners!
We think you need these skills to ace Smart Dispense Technician in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for customer service in your application. We love candidates who can demonstrate their commitment to delivering excellent service, so share any relevant experiences that showcase this.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to the Smart Dispense Technician role by emphasising your skills and experiences that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Innserve Ltd
✨Know Your Customer Service Stuff
Since this role is all about customer service, brush up on your previous experiences. Think of specific examples where you went above and beyond for a customer. This will show that you understand the importance of delivering excellent service.
✨Familiarise Yourself with Drinks Dispense Equipment
Even if you don’t have direct experience, it’s a good idea to research drinks dispense systems. Understanding the basics will help you speak confidently about the role and show your enthusiasm for learning more during training.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what a typical day looks like. This shows you’re genuinely interested in the role and want to be part of their 'One Big Team'.
✨Show Off Your Independent Work Skills
As a Smart Dispense Technician, you'll be working independently. Be ready to discuss how you've successfully managed tasks on your own in the past. Highlighting your self-motivation and problem-solving skills will make you stand out.