At a Glance
- Tasks: Install and maintain high-spec drinks dispense equipment while providing top-notch customer service.
- Company: Join Innserve, a leading team of drinks dispense solutions experts.
- Benefits: Enjoy a competitive salary, company vehicle, generous holiday, and personalised benefits.
- Other info: Work locally with flexible hours and excellent career growth opportunities.
- Why this job: Be part of a dynamic team making a real impact in the drinks industry.
- Qualifications: Experience in technical roles, problem-solving skills, and a full UK driving licence required.
The predicted salary is between 30000 - 44000 £ per year.
Are you looking for a full-time permanent field-based engineering role where work is planned around your home postcode? Are you a natural problem solver, skilled in an engineering or technical discipline? Do you enjoy working with customers, who we place at the core of everything we do? Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90,000 licensed premises across the UK, plus at concerts, festivals, racecourses, stadiums, and arenas?
At Innserve, we are One Big Team. Working at Innserve, you’ll enjoy:
- Competitive salary: £37,198.81 pa
- Company Vehicle with option for personal use
- Generous holiday allowance: 23 days holiday + bank holidays
- Free refreshments: Enjoy complimentary on-tap soft drinks and premium hot drinks
- Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services - including an extra "Celebration Day" off every full calendar year that you work for us.
- Flex Pot: Each year, you’ll receive a "Flex Pot," to purchase additional personalised benefits such as extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance.
Your typical day as a Maintenance Technician will be fast-paced, extremely varied and far from a typical field engineering job! Our Maintenance Technicians are our ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high spec drinks dispense equipment at locations planned around your home postcode. We care about our customers: you’ll support them with training, guidance, and the highest levels of customer service.
You’ll already have:
- A practical, flexible approach to work with experience in a technical or engineering role.
- Experience as a field service engineer.
- Experience in mechanical or electrical installations/maintenance, fault finding, plumbing or diagnostics.
- The ability to work with tools and enjoy problem-solving technical issues.
- Determination to succeed and deliver excellence in customer experience.
- The ability to work independently.
- A full UK driving licence.
- Beer dispense/Brewery/Drinks Dispense experience is ideal but not essential as comprehensive training is given.
Please note you will need to live within a 10-mile radius of the advertised postcode to be considered due to the location of the customers this role supports.
Maintenance Technician employer: Innserve Ltd
Innserve Ltd is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. As a Smart Dispense Technician in Greater London, you'll benefit from competitive pay, extensive training, and the opportunity to build meaningful relationships while working independently in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician
✨Tip Number 1
Get to know the company! Research Innserve and understand their values, especially their focus on customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of One Big Team.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves technical issues, think of examples from your past experiences where you've successfully tackled challenges. Be ready to share these stories during your interview to demonstrate your hands-on experience.
✨Tip Number 3
Network with current employees! If you can, reach out to someone already working at Innserve. They can provide insider tips on what the company values most and what to expect in the interview process. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a great trait for a Maintenance Technician.
We think you need these skills to ace Maintenance Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Maintenance Technician role. Highlight any relevant technical or engineering experience, especially in field service, as we want to see how you can fit into our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for problem-solving and customer service. Let us know why you’re excited about joining Innserve and how you can contribute to our mission of keeping customers pouring.
Showcase Your Technical Skills:In your application, don’t forget to mention specific technical skills or experiences, like fault finding or plumbing. We love seeing candidates who can demonstrate their hands-on abilities and practical approach to work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Innserve Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to drinks dispense equipment. Familiarise yourself with common issues and solutions, as well as any relevant mechanical or electrical principles. This will show that you're not just a problem solver, but also someone who understands the intricacies of the role.
✨Customer Service is Key
Since this role revolves around customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate your commitment to putting customers at the core of your work.
✨Plan Your Journey
As the job involves travelling to various locations, make sure you know the area around the postcode mentioned in the job description. Being familiar with the local geography can help you discuss how you'll manage your time effectively and ensure timely arrivals for customer appointments.
✨Show Your Flexibility
Highlight your ability to adapt to different situations and challenges. The role is fast-paced and varied, so be ready to discuss times when you've had to think on your feet or adjust your approach to meet changing demands. This will reassure them that you can handle the dynamic nature of the job.
