At a Glance
- Tasks: Install and maintain high-spec drinks dispense equipment while providing top-notch customer service.
- Company: Join Innserve, a leading team of 450+ specialists in the drinks dispense industry.
- Benefits: Enjoy competitive salary, generous holiday allowance, and flexible benefits tailored to your needs.
- Other info: Comprehensive training provided; ideal for those passionate about engineering and customer service.
- Why this job: Be part of a dynamic team, solve problems, and make a real impact in various exciting locations.
- Qualifications: Experience in technical roles, field service, and a full UK driving licence required.
The predicted salary is between 30000 - 39000 € per year.
Are you:
Looking for a field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning?
A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do?
Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas.
Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.
Benefits
- Competitive salary £30044.76pa (comprises salary of £27819pa plus £2225.53pa: annual pensionable supplement)
- Company Vehicle with option for personal use
- Generous holiday allowance: 23 days holiday + bank holidays.
- Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award‑winning Employee Assistance Programme with 24/7 GP access and wellbeing services - including an extra "Celebration Day" off every full calendar year that you work for us.
- But that's not all! Each year, you'll receive a "Flex Pot," to purchase additional personalised benefits. Whether it's extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It's your benefits, your way! Some benefits may cover you past state pension age and cover your family too!
Day in the life
Will be fast paced, extremely varied and far from a typical field engineering job! Our Technicians are our ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high spec drinks dispense equipment at locations planned around your home postcode. We care about our customers: you'll support them with training, guidance, and highest levels of customer service.
Qualifications
- A practical, flexible approach to work with experience in a technical or engineering role.
- Experience as a field service engineer
- Experience in mechanical or electrical installations/maintenance, fault finding, plumbing or diagnostics.
- The ability to work with tools and enjoy problem solving technical issues.
- Determination to succeed and deliver excellence in customer experience.
- The ability to work independently.
A full UK driving licence.
Beer dispense/Brewery/Drinks Dispense experience is ideal but not essential as comprehensive training is given.
- Please note you will need to live within a 10 mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports.
At Innserve, we are One Big Team. Interested in joining us?
Installation Technician in Motherwell employer: Innserve Ltd
At Innserve, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of flexible benefits tailored to your needs. Our vibrant work culture fosters teamwork and personal growth, with ample opportunities for training and development in a fast-paced environment. Join our dedicated team of over 450 specialists and enjoy the unique advantage of working from home while serving a diverse clientele across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Technician in Motherwell
✨Tip Number 1
Familiarise yourself with the drinks dispense equipment and industry standards. Understanding the technical aspects of the equipment will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former Installation Technicians, especially those at Innserve. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of specific examples from your past experiences where you successfully resolved technical issues, as this is a key aspect of the role.
✨Tip Number 4
Showcase your customer service skills during any interactions with the recruitment team. Since the role places a strong emphasis on customer satisfaction, demonstrating your ability to connect with customers will set you apart.
We think you need these skills to ace Installation Technician in Motherwell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in technical or engineering roles. Emphasise any field service experience, mechanical or electrical installations, and problem-solving skills that align with the Installation Technician position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to work independently. Mention specific examples of how you've successfully solved technical issues in previous roles.
Highlight Relevant Skills:In your application, clearly outline your practical skills, such as fault finding, plumbing, and diagnostics. If you have experience with drinks dispense equipment, even if it's minimal, be sure to include it.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Installation Technician role.
How to prepare for a job interview at Innserve Ltd
✨Showcase Your Problem-Solving Skills
As an Installation Technician, you'll need to demonstrate your ability to tackle technical issues. Prepare examples from your past experiences where you successfully solved problems, especially in a field service or engineering context.
✨Emphasise Customer Service Experience
Since the role focuses on customer interaction, highlight any previous roles where you provided excellent customer service. Be ready to discuss how you can ensure customers feel supported and valued during installations and maintenance.
✨Familiarise Yourself with Drinks Dispense Equipment
While specific experience in drinks dispense may not be essential, having a basic understanding of the equipment and its functions can set you apart. Research common issues and solutions related to drinks dispense systems to show your enthusiasm for the role.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and what a typical day looks like for an Installation Technician. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
