At a Glance
- Tasks: Install and maintain drinks dispense equipment while providing top-notch customer service.
- Company: Join Innserve, a leading team of 450+ specialists in the drinks dispense industry.
- Benefits: Enjoy a competitive salary, company vehicle, generous holiday allowance, and flexible benefits.
- Other info: Comprehensive training provided; ideal for those passionate about engineering and customer service.
- Why this job: Be part of a dynamic team, enjoy varied tasks, and make a real impact on customer satisfaction.
- Qualifications: Experience in technical roles, problem-solving skills, and a full UK driving licence required.
The predicted salary is between 25000 - 31000 £ per year.
Overview
Are you looking for a full time permanent field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning?
A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do?
Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90,000 licensed premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas.
Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.
Responsibilities & Role
Working at Innserve, you\'ll enjoy a fast paced, varied role that is far from a typical field engineering job. Our Technicians are ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high spec drinks dispense equipment at locations planned around your home postcode. You\'ll support customers with training, guidance, and the highest levels of customer service.
Your Typical Day
Your typical day as an Installation Technician will be fast paced and varied, focusing on delivering excellent service and solutions to customer needs.
What you\'ll already have
- A practical, flexible approach to work with experience in a technical or engineering role.
- Experience as a field service engineer
- Experience in mechanical or electrical installations/maintenance, fault finding, plumbing or diagnostics.
- The ability to work with tools and enjoy problem solving technical issues.
- Determination to succeed and deliver excellence in customer experience.
- The ability to work independently.
A full UK driving licence.
Beer dispense/Brewery/Drinks Dispense experience is ideal but not essential as comprehensive training is given.
- Please note you will ideally need to live within a 10-mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports.
Benefits
Competitive salary: £30,044.76 pa (comprises £27,819.23 pa + an annual pensionable supplement of £2,225.53 pa).
Generous holiday allowance: 23 days holiday + bank holidays.
Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services - including an extra "Celebration Day" off every full calendar year that you work for us.
Flex Pot: Each year, you\'ll receive a Flex Pot to purchase additional personalised benefits. Whether it\'s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It\'s your benefits, your way! Some benefits may cover you past state pension age and cover your family too.
At Innserve, we are One Big Team. Interested in joining us?
#J-18808-LjbffrInstallation Technician employer: Innserve Ltd
Innserve Ltd is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. As a Smart Dispense Technician in Greater London, you'll benefit from competitive pay, extensive training, and the opportunity to build meaningful relationships while working independently in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Technician
✨Tip Number 1
Familiarise yourself with the drinks dispense equipment and industry standards. Understanding the technical aspects of the equipment will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with current or former Installation Technicians in the field. They can provide valuable insights into the role and may even refer you to job openings, increasing your chances of landing an interview.
✨Tip Number 3
Prepare for practical assessments by honing your problem-solving skills. Practice troubleshooting common issues related to drinks dispense systems, as this will demonstrate your hands-on abilities during the selection process.
✨Tip Number 4
Showcase your customer service skills in conversations and interviews. Since the role involves working closely with customers, highlighting your ability to communicate effectively and provide excellent service will set you apart from other candidates.
We think you need these skills to ace Installation Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in technical or engineering roles. Emphasise any field service experience, mechanical or electrical installations, and problem-solving skills that align with the Installation Technician position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to work independently. Mention specific examples of how you've successfully solved technical issues in previous roles.
Highlight Relevant Skills:In your application, clearly outline your practical skills, such as fault finding, plumbing, and diagnostics. If you have any experience with drinks dispense equipment, be sure to mention it, even if it's not extensive.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Installation Technician role.
How to prepare for a job interview at Innserve Ltd
✨Showcase Your Problem-Solving Skills
As an Installation Technician, you'll need to demonstrate your ability to tackle technical issues. Prepare examples from your past experiences where you've successfully solved problems, especially in a field service or engineering context.
✨Emphasise Customer Service Experience
Since the role involves working closely with customers, highlight any previous experience you have in customer service. Discuss how you prioritise customer satisfaction and provide excellent service, as this is at the core of what the company values.
✨Familiarise Yourself with the Equipment
Even if you don't have direct experience with drinks dispense equipment, do some research on it. Understanding the basics will show your enthusiasm for the role and your willingness to learn, which can set you apart from other candidates.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the day-to-day responsibilities, training opportunities, and team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
