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- Tasks: Visit bars and restaurants to maintain and service cutting-edge drinks dispense equipment.
- Company: Join Innserve, a dynamic team focused on exceptional customer service.
- Benefits: Competitive salary, generous holiday, flexible benefits, and 24/7 wellbeing support.
- Why this job: Make a real impact in the hospitality industry while enjoying a varied workday.
- Qualifications: Customer service experience and a full UK driving licence required.
- Other info: Progression opportunities and comprehensive training provided.
The predicted salary is between 28346 - 28346 £ per year.
Are you someone who is passionate about customer service and looking for a full-time permanent field service role with a difference? Working at Innserve, you will enjoy:
- Competitive salary: £28,346.22 per annum. A generous London Weighting applies within the M25.
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
- Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services - including an extra "Celebration Day" off every full calendar year that you work for us.
- Each year, you will receive a "Flex Pot" to purchase additional personalised benefits. Whether it’s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It’s your benefits, your way! Some benefits may cover you past state pension age and cover your family too!
Your typical day as a Smart Dispense Technician: No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you will be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations - your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You will liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry-level position and progression is encouraged.
You will already have:
- Customer Service experience
- A Full UK Driving Licence
- Hospitality/Bar/Drinks Dispense experience is useful but NOT essential - we give comprehensive training.
- The ability to work independently, remotely, and be determined to succeed, delivering a great customer experience, with a positive can-do attitude.
Please note you will need to live within a 10-mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports.
At Innserve, we are One Big Team. Interested in joining us?
Smart Dispense Technician in Forfar employer: Innserve Ltd
Contact Detail:
Innserve Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Dispense Technician in Forfar
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Innserve. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service experience aligns with the Smart Dispense Technician role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for customer service shine through. Share stories that highlight your positive attitude and determination to succeed. Remember, they want to see the real you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Smart Dispense Technician in Forfar
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for customer service in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your dedication.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We love it when applicants tailor their documents to fit the Smart Dispense Technician role. Mention relevant experiences and skills that align with what we’re looking for, especially any customer service or technical experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion shines through without overwhelming us with too much information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Innserve Ltd
✨Know Your Customer Service Stuff
Since this role is all about customer service, brush up on your past experiences. Think of specific examples where you went above and beyond for a customer. This will show that you’re not just passionate but also capable of delivering great service.
✨Familiarise Yourself with the Smart Dispense System
Even if you don’t have direct experience with drinks dispense equipment, it’s a good idea to do some research. Understanding the basics of how these systems work can help you stand out and show your enthusiasm for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or what a typical day looks like. This shows you’re genuinely interested in the position and want to be part of their team.
✨Show Off Your Independent Work Skills
This job requires you to work independently, so be ready to discuss how you manage your time and tasks. Share examples of how you’ve successfully worked alone in the past, and highlight your determination to succeed in a remote setting.