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- Tasks: Install and maintain drinks dispense equipment while delivering top-notch customer service.
- Company: Join Innserve, a leader in the drinks dispense industry with a focus on teamwork and excellence.
- Benefits: Enjoy competitive salary, generous holiday allowance, and flexible benefits tailored to your needs.
- Why this job: Experience diverse daily tasks, supportive culture, and opportunities for personal and professional growth.
- Qualifications: Customer service experience and a full UK driving licence are essential; hospitality experience is a plus.
- Other info: This entry-level role offers comprehensive training and clear paths for career progression.
The predicted salary is between 21000 - 29000 £ per year.
Are you:
Someone who is passionate about customer service and looking for a field service role with a difference?
Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you\’ll enjoy:
- Competitive salary (£26246.50pa) + a performance-based incentive paid quarterly. A generous London weighting applies within the M25.
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays + an additional \’Celebration Day\’! You can also buy or sell holiday days to suit your needs.
- Amazing core benefits: Life assurance, access to the award-winning Help at hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
- Personalised additional benefits: Tailor your benefits to your needs with our \’All Inn\’ flexible benefits scheme. Receive a \’Flex Pot\’ to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
- Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as a Smart Dispense Technician:
No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you\’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations- your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You\’ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.
You\’ll already have:
* Customer Service experience
* A Full UK Driving Licence
* Hospitality/Bar/Drinks Dispense experience is useful but NOT essential- we give comprehensive training.
* The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can-do attitude.
At Innserve, we are One Big Team. Interested in joining us?
Smart Dispense Technician in South East London employer: Innserve Limited
Contact Detail:
Innserve Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Dispense Technician in South East London
✨Tip Number 1
Familiarise yourself with the drinks dispense equipment and technology. Understanding how these systems work will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Innserve. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this role heavily emphasises customer satisfaction.
✨Tip Number 4
Showcase your ability to work independently and manage your time effectively. Since you'll be working remotely, demonstrating your self-motivation and organisational skills will set you apart from other candidates.
We think you need these skills to ace Smart Dispense Technician in South East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the Smart Dispense Technician role. Use specific examples to demonstrate how you've delivered excellent customer service in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your interest in the drinks dispense industry. Mention why you want to work at Innserve and how you can contribute to their team.
Highlight Relevant Experience: Even if you don't have direct experience in hospitality or drinks dispense, emphasise any transferable skills from previous jobs. Focus on your ability to work independently and your determination to succeed.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Innserve Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with the company's focus on delivering customer service excellence.
✨Demonstrate Technical Curiosity
Even if you don't have direct experience with drinks dispense equipment, show your eagerness to learn. Discuss any relevant technical skills or experiences that demonstrate your ability to grasp new concepts quickly, which is crucial for a Smart Dispense Technician.
✨Highlight Your Independence and Team Spirit
Since the role requires working independently while also being part of a larger team, share examples of how you've successfully balanced both. Talk about times when you took initiative on your own, as well as instances where you collaborated effectively with others.
✨Prepare Questions About Development Opportunities
Show your interest in growth by preparing thoughtful questions about the development opportunities available within the company. This not only demonstrates your ambition but also your commitment to contributing to the team long-term.
