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- Tasks: Install and maintain drinks dispense equipment while delivering top-notch customer service.
- Company: Join Innserve, a leading team in the drinks dispense industry.
- Benefits: Competitive salary, generous holiday allowance, and flexible benefits tailored to you.
- Why this job: Be part of a dynamic team that keeps Britain pouring at events and venues.
- Qualifications: Customer service experience and a full UK driving licence required.
- Other info: Comprehensive training provided with opportunities for career progression.
The predicted salary is between 22000 - 30000 £ per year.
Are you:
Someone who is passionate about customer service and looking for a field service role with a difference?
Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you\’ll enjoy:
- Competitive salary (£26246.50pa) + a performance-based incentive paid quarterly. A generous London weighting applies within the M25.
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays + an additional \’Celebration Day\’! You can also buy or sell holiday days to suit your needs.
- Amazing core benefits: Life assurance, access to the award-winning Help at hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
- Personalised additional benefits: Tailor your benefits to your needs with our \’All Inn\’ flexible benefits scheme. Receive a \’Flex Pot\’ to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
- Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as a Smart Dispense Technician:
No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you\’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations- your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You\’ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.
You\’ll already have:
* Customer Service experience
* A Full UK Driving Licence
* Hospitality/Bar/Drinks Dispense experience is useful but NOT essential- we give comprehensive training.
* The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can-do attitude.
At Innserve, we are One Big Team. Interested in joining us?
Smart Dispense Service Technician in Truro employer: Innserve Limited
Contact Detail:
Innserve Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Dispense Service Technician in Truro
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Innserve. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of One Big Team.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your problem-solving skills! As a Smart Dispense Technician, you'll face various challenges. Think of times when you've tackled issues head-on and how you can bring that proactive attitude to our team.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few questions ready about the role or the team. It shows you're engaged and keen to learn more about how you can contribute to keeping Britain pouring!
We think you need these skills to ace Smart Dispense Service Technician in Truro
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing that passion!
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that align with the Smart Dispense Technician role. Mention any technical skills or customer service experiences that relate directly to the job description.
Keep It Clear and Concise: We appreciate a straightforward application! Keep your language clear and avoid jargon. Make it easy for us to see why you’d be a great fit for our team without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Innserve Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of drinks dispense equipment and customer service. Research Innserve and their Smart Dispense system to show your enthusiasm and knowledge about the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this will resonate well with the interviewers.
✨Be Ready for Practical Questions
Since this role involves technical aspects, be prepared for questions that assess your problem-solving skills. They might ask how you would handle a malfunctioning dispense system or how you would prioritise tasks in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
