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- Tasks: Install and maintain drinks dispense equipment while delivering top-notch customer service.
- Company: Join Innserve, a leading team in the drinks dispense industry.
- Benefits: Competitive salary, generous holiday allowance, and flexible benefits tailored to you.
- Why this job: Be part of a dynamic team that keeps Britain pouring at events and venues.
- Qualifications: Customer service experience and a full UK driving licence required.
- Other info: Comprehensive training provided with opportunities for career progression.
The predicted salary is between 22000 - 30000 £ per year.
Are you:
Someone who is passionate about customer service and looking for a field service role with a difference?
Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you\’ll enjoy:
- Competitive salary (£26246.50pa) + a performance-based incentive paid quarterly. A generous London weighting applies within the M25.
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays + an additional \’Celebration Day\’! You can also buy or sell holiday days to suit your needs.
- Amazing core benefits: Life assurance, access to the award-winning Help at hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
- Personalised additional benefits: Tailor your benefits to your needs with our \’All Inn\’ flexible benefits scheme. Receive a \’Flex Pot\’ to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
- Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as a Smart Dispense Service Technician:
No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you\’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service.
Our Technicians are the front line of our customer service operations- your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You\’ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.
You\’ll already have:
* Customer Service experience
* A Full UK Driving Licence
* Hospitality/Bar/Drinks Dispense experience is useful but NOT essential- we give comprehensive training.
* The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can-do attitude.
At Innserve, we are One Big Team. Interested in joining us?
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Smart Dispense Service Technician Gloucester employer: Innserve Limited
Contact Detail:
Innserve Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Dispense Service Technician Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Innserve. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of One Big Team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service experience can shine in the Smart Dispense Technician role. Confidence is key!
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your passion for customer service come through. Share stories that highlight your positive attitude and determination to succeed—this is what we love to see!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Smart Dispense Service Technician Gloucester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past. We love candidates who are genuinely excited about making a difference!
Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially if you have any background in hospitality or drinks dispense. We want to see how your skills align with our needs, so don’t be shy about showcasing what makes you a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Innserve Limited
✨Know Your Customer Service Basics
Since this role is all about delivering excellent customer service, brush up on your customer service principles. Think of examples from your past experiences where you went above and beyond for a customer. This will show your passion and commitment to providing top-notch service.
✨Familiarise Yourself with Drinks Dispense Equipment
Even if you don’t have direct experience, it’s a good idea to research the types of drinks dispense equipment used in the industry. Understanding the basics will help you answer technical questions and demonstrate your eagerness to learn.
✨Show Off Your Problem-Solving Skills
As a Smart Dispense Service Technician, you'll face various challenges daily. Prepare to discuss how you've tackled problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the company and the role. Inquire about the training process, team dynamics, or opportunities for progression. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
