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- Tasks: Install and maintain high-spec drinks dispense equipment while providing top-notch customer service.
- Company: Join Innserve, a leading team of 450+ specialists in the drinks dispense industry.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and flexible benefits tailored to your needs.
- Why this job: Be part of a dynamic team that values problem-solving and customer satisfaction in a fast-paced environment.
- Qualifications: Experience in technical roles, field service engineering, and a full UK driving licence required.
- Other info: Work is planned around your home postcode, with door-to-door pay and opportunities for overtime.
The predicted salary is between 23000 - 32500 £ per year.
Are you:
Looking for a field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning?
A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do?
Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas.
Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.
Working at Innserve, you\’ll enjoy:
- Competitive salary (£27819pa) + an individual incentive
- Company Vehicle: With option for personal use and fuel.
- Generous holiday allowance: 23 days holiday + bank holidays + an additional \’Celebration Day\’! You can also buy or sell holiday days to suit your needs.
- Amazing core benefits: Life assurance, access to the award-winning Helpathand app with GP appointments, counselling, and more, plus exclusive retail discounts.
- Personalised additional benefits: Tailor your benefits to your needs with our \’All Inn\’ flexible benefits scheme. Receive a \’Flex Pot\’ to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
- Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as an Installation Technician: Will be fast paced, extremely varied and far from a typical field engineering job! Our Technicians are our ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high spec drinks dispense equipment at locations planned around your home postcode. We care about our customers: you\’ll support them with training, guidance, and highest levels of customer service.
You\’ll already have:
- A practical, flexible approach to work with experience in a technical or engineering role.
- Experience as a field service engineer
- Experience in mechanical or electrical installations/maintenance, fault finding, plumbing or diagnostics.
- The ability to work with tools and enjoy problem solving technical issues.
- Determination to succeed and deliver excellence in customer experience.
- The ability to work independently.
A full UK driving licence.
Beer dispense/Brewery/Drinks Dispense
Installation Technician in Kirkcaldy employer: Innserve Limited
Contact Detail:
Innserve Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Technician in Kirkcaldy
✨Tip Number 1
Familiarise yourself with the drinks dispense equipment and industry standards. Understanding the technical aspects of the equipment you'll be working with will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with current or former Installation Technicians in the field. Engaging with professionals who have experience in similar roles can provide you with valuable insights and tips on how to excel in the position.
✨Tip Number 3
Highlight your customer service skills during any discussions or interviews. Since this role places a strong emphasis on customer interaction, showcasing your ability to communicate effectively and solve problems will set you apart from other candidates.
✨Tip Number 4
Prepare for practical assessments or technical questions that may arise during the interview process. Being ready to demonstrate your problem-solving skills and technical knowledge will show that you're serious about the role and capable of handling the challenges it presents.
We think you need these skills to ace Installation Technician in Kirkcaldy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical or engineering roles, especially any field service engineering experience. Emphasise skills related to mechanical or electrical installations, fault finding, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and your passion for customer service. Mention specific examples of how you've successfully handled technical issues in the past and how you can contribute to Innserve's mission.
Highlight Relevant Skills: In your application, clearly outline your practical skills, such as working with tools and your experience in plumbing or diagnostics. Make sure to mention your full UK driving licence, as it's essential for this role.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with a diverse range of customers and your eagerness to join a team that values excellent customer service. This will help convey your fit for the company culture at Innserve.
How to prepare for a job interview at Innserve Limited
✨Showcase Your Technical Skills
Make sure to highlight your experience in mechanical or electrical installations and any relevant technical qualifications. Be prepared to discuss specific examples of how you've solved problems in previous roles, as this will demonstrate your practical approach to work.
✨Emphasise Customer Service Experience
Since the role focuses heavily on customer interaction, share examples of how you've provided excellent customer service in the past. Discuss how you handle difficult situations and ensure customer satisfaction, as this aligns with the company's core values.
✨Demonstrate Flexibility and Independence
The job requires a flexible approach and the ability to work independently. Prepare to discuss instances where you've successfully managed your time and workload without direct supervision, showcasing your self-motivation and adaptability.
✨Research the Company Culture
Familiarise yourself with Innserve's company culture and values. Understanding their emphasis on teamwork and customer focus will help you tailor your responses during the interview, showing that you're a good fit for their team-oriented environment.
