At a Glance
- Tasks: Install and maintain drinks dispense equipment at exciting events across the UK.
- Company: Join Innserve, a dynamic team dedicated to delivering exceptional customer service.
- Benefits: Enjoy a competitive salary, company vehicle, generous holiday allowance, and flexible benefits.
- Why this job: Be part of thrilling events while solving technical challenges and making a real impact.
- Qualifications: Experience in a technical role is preferred, but training will be provided.
- Other info: Fast-paced environment with opportunities for personal and professional development.
The predicted salary is between 40000 - 52000 Β£ per year.
Are you looking for a field-based drinks dispense technician role that is out of the ordinary? A natural problem solver, ready to take your career in a different, unique direction? Interested in joining our team of technicians who not only install and maintain bars at concerts, festivals, and racecourses, but are also responsible for supporting our business with all types of activity where the resource is needed most? Working with customers and driving simplicity while providing solutions?
Please be aware, to be considered for this role it is desirable that you are already a fully trained technician with significant experience in installations, repair, service, and maintenance of a range of drinks dispense equipment.
Working at Innserve, you will enjoy:
- Competitive salary: Β£46,226.40 pa
- Company Vehicle: With option for personal use and fuel.
- Unique working arrangement: Covering our busiest period from May to September, with more emphasis on flexibility for the remaining months. There is a requirement to undertake work away from home as part of this role.
- Generous holiday allowance: 23 days holiday + bank holidays + an additional 'Celebration Day'! You can also buy or sell holiday days to suit your needs.
- Amazing core benefits: Life assurance, access to the award-winning Help at hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
- Personalised additional benefits: Tailor your benefits to your needs with our 'All Inn' flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
- Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
Your typical day as a High Impact Technician will be fast paced and extremely varied. Our High Impact Technicians are our ambassadors, working with customers running some of the largest events in the UK. This exciting role offers the chance to install, maintain and repair a range of high spec drinks dispense equipment all over the country as part of our 'HIT Team'. We care about our customers: you will support them with training, guidance, and the highest levels of customer service.
You will already have:
- A practical, flexible approach to work with experience in a technical role.
- Experience as a drinks dispense technician is ideal but not essential as comprehensive training is given.
- The ability to work with tools and enjoy problem solving technical issues.
- Determination to succeed and deliver excellence in customer experience.
- A willingness to work away from home, be highly flexible and enjoy working independently.
- A full UK driving licence.
At Innserve, we are One Big Team. Interested in joining us?
High Impact Technician employer: Innserve Limited
Contact Detail:
Innserve Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land High Impact Technician
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Innserve. Understand their values, mission, and the kind of events they work with. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your problem-solving skills! Since this role is all about tackling technical issues, think of examples from your past experiences where you've successfully solved problems. Be ready to share these stories during your interview to demonstrate your capabilities.
β¨Tip Number 3
Show off your flexibility! The job requires a willingness to work away from home and adapt to different situations. Be prepared to discuss how you've managed similar demands in previous roles, highlighting your adaptability and commitment.
β¨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right from the start. Plus, itβs the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace High Impact Technician
Some tips for your application π«‘
Show Your Technical Skills: Make sure to highlight your technical experience in your application. We want to see how you've tackled installations, repairs, and maintenance in the past. If youβve got any specific examples, throw them in there!
Tailor Your Application: Donβt just send a generic application! Take a moment to tailor your CV and cover letter to reflect the unique aspects of the High Impact Technician role. We love seeing how you connect your skills to what we do at Innserve.
Be Yourself: Weβre all about personality here at Innserve. Donβt be afraid to let your character shine through in your written application. Show us your passion for problem-solving and customer service β itβs what makes you stand out!
Apply Through Our Website: For the best chance of success, make sure you apply through our website. Itβs the easiest way for us to keep track of your application and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at Innserve Limited
β¨Know Your Stuff
Make sure you brush up on your technical knowledge related to drinks dispense equipment. Familiarise yourself with common issues and solutions, as well as the installation and maintenance processes. This will show that you're not just a problem solver but also someone who understands the intricacies of the role.
β¨Showcase Your Flexibility
Since this role requires a flexible approach and the ability to work away from home, be prepared to discuss your past experiences where you've had to adapt quickly. Share examples of how you've successfully managed changing situations or worked independently in the field.
β¨Customer Service is Key
As a High Impact Technician, you'll be interacting with customers at major events. Highlight any previous customer service experience you have, and be ready to explain how you would handle challenging situations while maintaining a positive attitude. This will demonstrate your commitment to delivering excellence in customer experience.
β¨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the HIT Team. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.