Senior Asset Manager - Residential Higher-Risk Buildings

Location: Field based - London and the South East

Hours: 35 per week (Monday to Friday)

At Innovus, we are committed to delivering market leading solutions and professional services. As a Senior Asset Manager - Residential Higher-Risk Buildings (HRBs), you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.

Main Purpose of Job

Working on this important investor client contract, as a Senior Asset Manager you will be passionate about contributing to our vision by:

• Working in conjunction with the various teams within the department and being responsible for optimising the performance and compliance of a portfolio of High-Risk Building assets. This includes strategic oversight, financial analysis, operational management, compliance with the Building Safety Act (BSA) and coordination with third party managing agents to ensure assets meet performance and compliance objectives and align with broader client requirements.

This role reports to the Account Director (first 6 months) and once integrated the Head of Asset Management with no line management responsibilities.

Main Responsibilities

• Develop and implement asset management plans for individual HRB assets, co-ordinating the service delivery of third-party agents and internal Innovus teams.
• Ensure assets are managed in line with all PMA requirements as well as compliance with all statutory regulations especially the BSA requirements.
• Act as main point of contact for all escalated issues relating to the HRB asset.
• Regular site attendance (frequency to be agreed).
• Ensure full integration with Innovus and client policies and systems by the third-party managing agents.

Communication

• Liaise and communicate with all relevant internal and external stakeholders and partners.
• Engage and build positive communication channels with all client contacts.
• Build positive relationships with leaseholder groups and recognised tenant associations.
• Engage with relevant government departments and Parliament representatives in full consultation with the client.

Financial Oversight

• Review asset-level budgets and cash flows, to manage financial risk to the Fund.
• Oversee implementation and ongoing management of effective long term maintenance plans for each asset.
• Monthly meetings with the managing agents to review all financial aspects.

Reporting

• Produce regular asset management reports, including financial summaries and asset issue updates.
• Ensure accurate and up-to-date asset data, records, and other documentation is kept by the relevant Innovus teams.

Stakeholder Management

• Oversee third-party managing agents to ensure high standards of day-to-day maintenance and compliance are met.
• Monitor performance against service level agreements and intervene as needed to drive improvement.

Qualifications

• Educated to degree level or equivalent.
• Preferably TPI/RICS qualified with a minimum 10+ years management experience working with a complex residential property portfolio.

Skills and Experience

• Experience of managing mixed-use and complex residential portfolios essential.
• Good understanding of the Building Safety Act 2022 & Health & Safety requirements for HRBs.
• Enjoys the buzz of working in a high-pressure, results-driven environment with the need to meet multiple deadlines and juggle priorities.
• Confident, open and articulate communicator both orally and in writing; with exceptional relationship building skills.
• Good knowledge of supporting clients in relation to operational and building safety in Multi-storey, Multi-occupied Residential Buildings.
• Excellent IT skills and up to date with new technology.

Working at Innovus:

At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.

Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery.

What We Offer:

At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed.

Diversity and Inclusion:

At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.

Ready to apply:

Click the ‘Apply’ button to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests.

Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.