Commercial Manager in Redditch

Location: Worcester

Hours: 35 hours per week (Monday to Friday)

At Innovus, we are committed to delivering market leading solutions and professional services. As a Commercial Manager, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry.

Main Purpose of Job

As Commercial Manager you will be responsible for overseeing compliance by the managing agent and FM supplier base, with the client’s supplier management protocols. This role involves supplier relationship management, risk management and data analysis across a national supplier base.

Main Responsibilities

• Implement the client’s procurement protocols including financial crime screening, security and data audits for the managing agents working across the portfolio.
• Oversee the implementation (in partnership with managing agents) the client’s procurement protocols including financial crime screening, security and data audits for the 3rd party supplier network working across the portfolio.
• Lead supplier governance activity across the managing agent and 3rd party supplier base, including monthly performance management reviews.
• Lead supplier due diligence, maintaining a risk register, coordinating risk reviews, and ensuring compliance with client requirements.
• Carry out regular audits and annual supplier reviews across the portfolio, reporting to the client as necessary.
• Build and maintain strong relationships with key suppliers and vendors.
• Evaluate supplier performance and ensure compliance with client standards.
• Develop and implement management strategies to mitigate supply chain risks.
• Ensure compliance with all relevant laws, regulations, and company policies.

Qualifications:

• Appropriate degree and/or HND/HNC qualification.
• Professional body membership.

Skills, Knowledge & Experience:

• Proven experience in supplier management and governance.
• Excellent analytical and programme management abilities.
• Excellent ability to work cross-functionally and influence stakeholders.
• Strong problem-solving abilities and a focus on process and continuous improvement.
• Commitment to ethical procurement practices and compliance.
• Strong contract management skills.
• Effective communication and interpersonal skills.
• Strong organisational and project management skills.
• Management of Performance based contracts.

Working at Innovus:

At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.

Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery.

What We Offer:

At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed.

Diversity and Inclusion:

At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.

Ready to apply:

Click the ‘Apply’ button to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.