Service Charge Analyst in Worcester

Hours: 35 hours per week - Monday to Friday

Salary: Up to £35,000 per annum plus benefits

At Innovus, we are committed to delivering market leading solutions and professional services. As a Service Charge Analyst, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry.

Main Purpose of Job

The Service Charge Analyst will review the service charge accounting output from the managing agents across the client’s residential portfolio. This includes reviewing budgets and accounts, reporting to internal and external stakeholders whilst ensuring compliance with regulations and policies and mitigating financial risk to our clients.

Position in Organisation

This role reports to the Head of Client Finance.

Main Responsibilities

• Complete detailed reviews of service charge accounts & cost estimates for properties across the portfolio (on a risk basis)
• Carry out detailed accounting and investigation on escalated properties, extracting data from financial records
• Conduct detailed analysis of financial data as required
• Prepare financial reports and service charge data for tribunal proceedings and collaborate with legal advisors as necessary
• Prepare & present financial reports to key stakeholders
• Create financial models to support service charge performance assessments of the managing agents working on the Direct portfolio
• Provide expert advice on service charge issues to key stakeholders
• Ensure compliance with relevant policies and regulations
• Identify and implement process improvements for greater efficiency

Qualifications

Relevant accounting qualifications (AAT, ACCA, CIMA) required or QBE. Experience in strategic financial decision-making and process improvement.

Skills, Knowledge & Experience

• Extensive experience in service charge and property management accounting
• Advanced knowledge of service charge regulations and financial reporting
• Proficient in Microsoft Excel and accounting software; experience with property management systems is a must
• Excellent communication skills with internal and external stakeholders
• Exceptional organisational and project management abilities
• High attention to detail and accuracy in financial reporting
• In-depth knowledge of audits and compliance

Working at Innovus

At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery.

What We Offer

At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed.

Diversity and Inclusion

At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.