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For Companies At a Glance
- Tasks: Handle property transfers and support solicitors with remortgage and resale packs.
- Company: Join Innovus, a leading provider in the UK property sector.
- Benefits: Enjoy comprehensive training, career progression, and a healthy work-life balance.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact in the property industry while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
Location: New Milton
Hours: 35 hours per week, Monday to Friday
The Job role
At Innovus we are committed to delivering market leading solutions and professional services and as a Property Transfer Administrator, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.
Main Purpose of Job
All administrative tasks related to providing Remortgage and Resales packs to solicitors for managed properties, working out of our New Milton Centre of Excellence.
Position in Organisation
This role reports to a Property Transfer Team Leader.
Main Responsibilities
- Communicate professionally with customers, solicitors and clients over the telephone and via email.
- Use Microsoft Office proficiently, particularly Word and Outlook.
- Use multiple database systems to update records.
- Awareness of importance of data privacy expectations.
- Ensure that all requirements are obtained in full before moving a case onto the next stage.
- With training, learn to prepare documents as part of the conveyancing process.
- Work effectively as part of a team in person or using technology.
- Liaise with different departments to ensure that up to date information is stored on our systems, provided to our customers and to their legal representatives.
- Work towards achieving the Property Transfer Department’s KPIs.
Skills and Experience
- Be Customer Centric and passionate about being able to effectively support customers.
- A high degree of organisation and excellent communication skills are essential.
- Attention to detail is important in conjunction with excellent spelling, punctuation and grammar.
- Motivated to work to deadlines as part of a team, whilst problem solving with a positive attitude.
- Able to work at pace using a computer, without it affecting your accuracy.
- Be keen to learn new processes and happy to ask for support when needed.
- Multitasking does not phase you and you can adapt your task list each to match the business’ needs.
- Experience of working in a legal, secretarial, or property management environment may be considered an advantage but not essential.
What We Offer
- Comprehensive new colleague support
- Online learning platform
- Leadership & management development programmes
- Bespoke training courses
- Promoting from within
- Continuous professional development
- Wellbeing support & a healthy work life balance
- Recognition scheme
- Social events
- Bonus & pension scheme
- Career progression opportunities
Diversity and Inclusion
At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.
Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check.
Property Transfer Administrator employer: Innovus Group
Contact Detail:
Innovus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Transfer Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Innovus and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your communication skills! Since this role involves liaising with customers and solicitors, be prepared to demonstrate how you can communicate clearly and professionally during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds!
We think you need these skills to ace Property Transfer Administrator
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be communicating with customers and solicitors, make sure your written application reflects your excellent communication skills. Use clear and professional language, and don’t forget to check for spelling and grammar – attention to detail is key!
Tailor Your Application: Take a moment to tailor your application to the Property Transfer Administrator role. Highlight any relevant experience or skills that match the job description, especially your organisational skills and ability to work under pressure.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and your eagerness to learn new processes – it’ll help us see how you’d fit into our team.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we love seeing applications come directly from interested candidates like you!
How to prepare for a job interview at Innovus Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Transfer Administrator. Familiarise yourself with the key responsibilities, especially around communication with customers and solicitors. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Since this role requires proficiency in Microsoft Office, particularly Word and Outlook, be prepared to discuss your experience with these tools. You might even want to mention specific tasks you've completed using them, like drafting documents or managing emails efficiently.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, think of examples from your past work where your attention to detail made a difference. Whether it was catching an error in a document or ensuring data privacy, sharing these stories can highlight your suitability for the job.
✨Be a Team Player
This position involves working closely with others, so be ready to talk about your teamwork experiences. Share how you've collaborated with colleagues in the past, whether in person or remotely, and how you adapt to different team dynamics to achieve common goals.