At a Glance
- Tasks: Supervise and coordinate industrial service operations, ensuring safety and efficiency.
- Company: INNOVO, a leading supplier of fuels and environmental services across the UK.
- Benefits: Full-time role with opportunities for hands-on leadership and career growth.
- Other info: Join a supportive team focused on customer satisfaction and operational excellence.
- Why this job: Make a real impact in a dynamic industry while developing your supervisory skills.
- Qualifications: Strong leadership and communication skills, with experience in industrial services preferred.
The predicted salary is between 30000 - 40000 £ per year.
INNOVO supplies customers across the UK with fuels, lubricants, and chemical products, alongside a full range of environmental and industrial services. The company provides standard and sustainable fuels, including emergency deliveries, fuel testing, and specialist racing fuels via INNOVO Motorsports. INNOVO also distributes lubricants, hydraulic oils, greases, and industrial chemicals through a strong network of manufacturers and importers. Its environmental services focus on hazardous waste collection and disposal, from one-off clearances to ongoing solutions. INNOVO’s in‑house industrial services team delivers tank and bund cleaning, soft stripping, polyurea lining, and emergency spill response nationwide.
The Industrial Services Supervisor is a full‑time, on‑site role based in Kidderminster. This role oversees day‑to‑day industrial service operations, including planning and supervising tank cleaning, bund cleaning, soft stripping, polyurea lining, and spill response activities. The supervisor coordinates work schedules, allocates resources, and ensures all tasks are completed safely, efficiently, and in line with company and regulatory standards. They provide hands‑on guidance to technicians, monitor job progress, and address any operational issues that arise on site. The role also involves maintaining strong customer relationships, ensuring service quality, completing required documentation, and collaborating with internal teams to continuously improve processes and customer satisfaction.
Qualifications
- Strong supervisory skills, including team leadership, task allocation, and performance oversight in an industrial or field‑based environment.
- Commitment to customer satisfaction, with proven customer service experience and the ability to manage client expectations on site.
- Experience in training team members on safe work practices, operational procedures, and quality standards.
- Effective communication skills for coordinating with crews, management, and customers, both verbally and in writing.
- Practical experience in industrial services (e.g., tank and bund cleaning, spill response, or similar field work) is highly beneficial.
- Sound understanding of health, safety and environmental regulations relevant to industrial and hazardous waste operations.
- Strong problem‑solving skills, with the ability to make informed decisions under time pressure and changing site conditions.
- Valid UK driving licence and willingness to work flexibly to meet operational and emergency response needs.
Industrial services Supervisor employer: INNOVO
INNOVO is an exceptional employer, offering a dynamic work environment in Kidderminster where employees can thrive in the industrial services sector. With a strong commitment to safety and customer satisfaction, the company fosters a collaborative culture that encourages professional growth through hands-on training and development opportunities. Employees benefit from working with a dedicated team on diverse projects, ensuring meaningful contributions to both the company and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Industrial services Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industrial services sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings at INNOVO or similar companies.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your supervisory experience and problem-solving abilities. Share specific examples of how you've led teams or tackled challenges in past roles.
✨Tip Number 3
Be proactive! If you see a job opening that fits your skills, don’t just wait for the application process. Reach out directly to the hiring manager or team at INNOVO through our website. A friendly message can make you stand out!
✨Tip Number 4
Prepare for interviews by brushing up on health, safety, and environmental regulations. Be ready to discuss how you ensure compliance in your work. This shows you're not just a great supervisor but also someone who prioritises safety and quality.
We think you need these skills to ace Industrial services Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Industrial Services Supervisor role. Highlight your supervisory skills and any relevant experience in industrial services, like tank cleaning or spill response. We want to see how your background fits with what we do at INNOVO!
Showcase Your Customer Service Skills:Since customer satisfaction is key for us, don’t forget to showcase your customer service experience. Share examples of how you've managed client expectations and maintained strong relationships in previous roles. This will help us see your commitment to our customers!
Be Clear and Concise:When writing your application, keep it clear and concise. Use straightforward language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that gets straight to the point, so we can easily see your qualifications.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it shows us you’re keen on joining the INNOVO team!
How to prepare for a job interview at INNOVO
✨Know Your Stuff
Make sure you brush up on the specifics of industrial services, especially tank cleaning and spill response. Familiarise yourself with INNOVO's operations and their commitment to safety and customer satisfaction. This will show that you're genuinely interested in the role and understand what it entails.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, allocated tasks, or resolved conflicts. Highlight how you can motivate and guide technicians to ensure safe and efficient operations.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to discuss how you would coordinate with crews and management, and how you handle customer interactions to maintain strong relationships.
✨Problem-Solving on the Spot
Expect to be asked about how you handle unexpected challenges. Think of scenarios where you've had to make quick decisions under pressure. Show that you can think on your feet and adapt to changing conditions while keeping safety and quality at the forefront.
