Solutions Architect in Ipswich, Suffolk

We are seeking a U.K.-based Solutions Architect II to join our dynamic Solutions Engineering & Design team. In this remote role, you will be instrumental in shaping next-generation automation solutions for warehouse operations by leveraging the full breadth of our technology product suite. You will play a key role in supporting our global commercial teams, collaborating closely with customers, system integrators, partners, and internal teams across hardware, software, and product development. A strong background in data analytics, solution design, supply chain and warehouse operations, and experience within retail, wholesale and eCommerce verticals is essential.

Essential Duties and Responsibilities

• Lead site visits, software demonstrations, discovery workshops, and customer-facing presentations throughout the pre-sales and solutioning process.
• Support the delivery of our solutions through the life cycle of the project including conceptual designs, detailed designs, and implementations.
• Act as a subject matter expert in aligning customer operations and business needs with our automation and software solutions.
• Collaborate with Sales, Product, Solution Design, Delivery, and Customer Success teams to craft tailored, high-impact solutions.
• Prepare accurate and timely deliverables for sales pursuits, including data analysis, AutoCAD layouts, solution modeling, BOMs, and proposal material.
• Collect and analyze customer data to inform solution design; translate data insights into clear visualizations to guide stakeholders.
• Apply MOST methodologies to create engineered labor standards and productivity targets based on our technologies.
• Develop and deliver simulation models to validate proposed solutions and ensure alignment with customer KPI.
• Use industry-specific knowledge to build compelling business cases and ROI models tailored to all business channels.
• Provide cross-functional program management of all sales pursuits, including the facilitation of internal approval cycles (Solutions Reviews and Deal Reviews).
• Support and/or Lead and facilitate design and integration workshops with customer teams.
• Lead and facilitate implementation phase of design while partnering with other delivery teams to ensure KPIs are achieved.
• Partner with Product Management and R&D to influence future solution offerings, tools, and technology roadmaps based on market feedback and customer need.
• Represent us at trade shows and industry events, providing thought leadership in key market verticals.

Minimum Qualifications

• Bachelor of Science degree is required.
• 6+ years of professional work experience.
• Minimum of 4 years of professional work experience in the field of distribution center solution design, supply chain consulting, 3PL, industrial engineering, material handling, and/or automation.
• Highly proficient in working with large amounts of customer data with demonstrated capability in data analysis (e.g. order and profile analysis, inventory analysis, storage analysis, sensitivity analysis) and data visualization.
• Demonstrated experience in leading client or prospect facing consultancy and engagement, expertise in workshop facilitation.
• Strong verbal and written presentation and communication skills; Experience in preparing and presenting oral and written presentations to upper-level management and customers.
• Industry vertical subject matter expert in wholesale, retail and/or ecommerce.
• Highly proficient in warehousing process design/re-design and creation of engineered labor standards using MOST.
• Experience with WMS, WES and WCS. Has thorough understanding of functions and role of each.
• Proficient in material handling specification.
• High level business and financial acumen with ability to determine business case/ROI.
• Ability to work in a fast-paced environment managing multiple projects simultaneously.
• Travel: 30-40% (based on needs of the business and project-client engagement).

Preferred Qualifications

• Industrial Engineering degree is preferred; Masters or MBA a plus.
• Experience with automation/mechanization solution design in warehouse/distribution center environment.
• Experience with programming and database skills (e.g. SQL, Advanced MS Access developer) to manipulate large data sets.
• Experience with simulation tools used in the warehouse/distribution center environment.