Job Description
As our Senior Patient Recruitment Associate at Innovative Trials you are a customer oriented professional with a strong results-driven approach. The overarching goal of the Senior Patient Recruitment Associate is to own and nurture relationships and opportunities with existing clients and build them into long-term profitable ones. You will be responsible for managing multiple Patient Recruitment and Retention studies, ensuring they are delivered on time and to the highest possible standards.
Job Requirements
- Degree in life sciences, healthcare, or related discipline, or equivalent industry experience.
- Excellent organisation and communication skills, both written and oral
- Ability to multitask, managing a variety of projects simultaneously
- Experience in working with Google Suite and proficient in using Microsoft Office programs; Excel, Word and PowerPoint.
Job Responsibilities
Execution, and Growth
- Operational Excellence: Translate high-level strategy into actionable workflows, ensuring your project teams deliver a seamless, "world-class service" to all internal and external stakeholders.
- Team Engagement: Create a "safe home" for the team where diverse perspectives are heard.
Project Management and Governance
- Manage internal teams to deliver projects "In Full, On Time, and Within Budget".
- Ensure strict adherence to company/client policies and regulatory requirements throughout the whole project lifecycle. Including managing the full suite of project documentation, from initial start-up to final reporting.
- Collaborate with clients to define and monitor KPIs and project milestones. Design and deploy rapid-response contingency plans whenever performance metrics deviate from targets to ensure seamless project recovery.
Financial & Profitability Management
- Manage all financial aspects of programs, including forecasting, invoicing, and change orders with minimal oversight.
- Manage vendor relations, ensuring all task orders and quotes are accurately executed. Oversee the day to day vendor performance and elevate operational bottlenecks in real-time to maintain project momentum.
- Enhance study profitability by strategically delegating roles and balancing team workloads.
Strategic Problem Solving & Operations
- Oversee the execution of multi-channel deliverables (materials development, translation, fulfilment and digital).
- Support with process enhancements to increase team efficiency and productivity.
- Demonstrate inclusive leadership by actively involving JAE, AEs in project discussions and decision-making. Provide growth opportunities for study team members to expand their skills and knowledge. Proactively identify and communicate development needs to line management to support tailored talent growth plans.
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Study Lead - Spra in Watford employer: Innovative Trials
As a Bilingual Patient Navigator, you will thrive in a dynamic and supportive environment that values your expertise and offers the flexibility to work remotely from anywhere in Europe. Our company fosters a culture of autonomy and growth, providing you with the opportunity to engage in diverse clinical projects while maintaining a healthy work-life balance. With a commitment to innovation and patient care, we empower our team members to make a meaningful impact in the field of medical research.
