At Innovative Trials, we are dedicated to accelerating clinical trials and improving patient outcomes worldwide. We are looking for a proactive, detail-oriented Quality Assurance & Vendor Management Associate to join our team.
In this dual-focus role, you will work closely with the Quality Manager to champion our Quality Management System (QMS), acting as a key GCP and regulatory compliance "gatekeeper." You will safeguard company and industry standards while overseeing the full lifecycle of external service providers—from qualification and onboarding to performance governance and ESG monitoring.
Quality Assurance
- QMS Oversight & Logs: Maintain and track CAPA, Change Control, and Quality Event (QE) logs; follow up with action owners to ensure timely closure and effectiveness assessments.
- Investigations & Non-Conformances: Organize investigation meetings for client complaints and internal non-conformances, draft detailed reports, and coordinate corrective/preventive actions.
- Controlled Documents (CDs): Manage the end-to-end review lifecycle for SOPs and controlled documents, update the CD Matrix, and maintain GCP-compliant document repositories in Google Drive.
- Audit & Validation Support: Assist with internal and external audit documentation, client RFI submissions, QA archiving, and software purchasing/validation processes.
- Compliance & Advisory: Aid in preparing Quality Review Meeting presentations, perform risk assessments, and provide quality guidance across teams, including data protection, AI governance, and general regulatory queries.
Vendor Management & ESG
- Vendor Lifecycle Management: Review prospective vendor onboarding, liaise with department heads to identify procurement needs, and maintain the Approved Vendor List (AVL) with timely re-qualifications and audit support.
- Performance & Governance: Monitor vendor delivery, lead governance meetings with key operational vendors, negotiate vendor rebates, and manage a compliant catalog of participant retention items.
- ESG Initiatives: Collaborate with stakeholders to drive our Environmental, Social, and Governance program, monitor and report Scope 1, 2, and 3 emissions, and track vendor ESG responsibilities and KPIs.
Quality Assurance and Vendor Management Associate employer: Innovative Trials
As a Bilingual Patient Navigator, you will thrive in a dynamic and supportive environment that values your expertise and offers the flexibility to work remotely from anywhere in Europe. Our company fosters a culture of autonomy and growth, providing you with the opportunity to engage in diverse clinical projects while maintaining a healthy work-life balance. With a commitment to innovation and patient care, we empower our team members to make a meaningful impact in the field of medical research.
