At a Glance
- Tasks: Deliver functional consulting and support clients with D365 CE solutions.
- Company: Fast-growing Microsoft Partner offering a dynamic work environment.
- Benefits: Fully remote role, flexible hours, and opportunities for professional growth.
- Other info: Exciting opportunity to influence and shape the future of the practice.
- Why this job: Join a supportive team and make a real impact in a rapidly expanding field.
- Qualifications: Strong experience with D365 CE and Power Automate; client-facing skills are essential.
Location: Fully remote (occasional client visits)
Type: Permanent
Employer: Fast-growing Microsoft Partner
Overview
We are looking for a versatile D365 CE Functional Consultant who can wear multiple hats and grow with a rapidly scaling Microsoft Partner. You will work across Sales, Customer Service and Power Platform, supporting clients end-to-end and helping shape the future of the practice.
Key Responsibilities
- Deliver functional consulting across D365 CE Sales and core CRM
- Gather and translate business requirements into scalable CE solutions
- Configure D365 CE entities, forms, views, dashboards and processes
- Build and optimise Power Automate flows
- Support workshops, documentation, testing and user training
- Work closely with technical teams on integrations and customisations
- Act as a trusted advisor to clients and ensure strong stakeholder engagement
- Contribute to continuous improvement and internal capability growth
Skills and Experience Required
- Strong functional experience with D365 CE, especially Sales
- Hands on Power Automate experience (must have)
- Ability to work across multiple areas and adapt to changing priorities
- Confident working directly with clients and leading workshops
- Strong documentation and communication skills
- Experience in fast-paced or growing environments is a bonus
Why Join
- Fully remote role with flexibility
- Opportunity to grow with a fast-expanding Microsoft Partner
- Broad role with real influence and variety
- Supportive team and strong pipeline of CE and Power Platform work
D365 Customer Engagement Functional Consultant in London employer: Innovative Tech People
Join a dynamic and fast-growing Microsoft Partner as a D365 Customer Engagement Functional Consultant, where you will enjoy the flexibility of a fully remote role while contributing to impactful projects across Sales and Customer Service. Our supportive work culture fosters employee growth and offers a unique opportunity to influence the development of our practice, ensuring that you are not just another cog in the wheel but a valued member of a collaborative team dedicated to continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land D365 Customer Engagement Functional Consultant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Innovative Tech People values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Innovative Tech People might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Innovative Tech People!
✨Direct Apply to Innovative Tech People
Let's not forget to apply directly through the Innovative Tech People website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace D365 Customer Engagement Functional Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Innovative Tech People.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Innovative Tech People. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Innovative Tech People
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
