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- Tasks: Lead workshops and design innovative D365 CE solutions for customers.
- Company: Join a respected Microsoft Partner with a strong focus on customer experience.
- Benefits: Enjoy hybrid working, career progression, and exposure to cutting-edge technologies.
- Other info: Collaborative team culture with opportunities for continuous improvement.
- Why this job: Make a real impact by delivering end-to-end solutions in a supportive environment.
- Qualifications: Strong D365 CE experience and excellent communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Location: Edinburgh (2 days per week onsite, rest remote)
Type: Permanent
Employer: Microsoft Partner
Experience: Strong D365 CE functional background
About the Role
We are looking for an experienced D365 CE Functional Consultant to join a leading Microsoft Partner. You will work closely with customers to deliver end-to-end CE solutions across Sales, Customer Service and core CRM. This is a hybrid role with 2 days per week in the Edinburgh office, offering strong collaboration and visibility with the wider team.
What You Will Be Doing
- Leading workshops and gathering business requirements
- Designing and configuring D365 CE across Sales, Customer Service and core CRM
- Translating business processes into scalable CE solutions
- Producing functional documentation, user stories and solution designs
- Supporting testing, training and go-live activities
- Working closely with technical teams on integrations, customisations and Power Platform components
- Acting as a trusted advisor to customers and guiding best practice
- Supporting continuous improvement and new feature adoption
What We Need From You
- Strong functional experience with D365 CE / Dynamics CRM
- Proven track record delivering CE projects end-to-end
- Confident leading workshops and managing stakeholders
- Good understanding of Sales, Customer Service, workflows and configuration
- Experience with Power Platform (Power Automate, Power Apps) is a bonus
- Strong documentation and communication skills
- Ability to work 2 days per week in the Edinburgh office
Why Join
- Work with a respected Microsoft Partner with a strong CE pipeline
- Hybrid working with excellent team collaboration
- Clear progression into Senior Consultant or Solution Architect
- Exposure to modern CE, Power Platform and Azure technologies
- Supportive, delivery-focused environment
Dynamics 365 CE Functional Consultant in Edinburgh employer: Innovative Tech People
Contact Detail:
Innovative Tech People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CE Functional Consultant in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the D365 CE space, attend industry meetups, and engage on LinkedIn. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past D365 CE projects. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to D365 CE. Think about how you can demonstrate your experience with workshops, stakeholder management, and solution design.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Dynamics 365 CE Functional Consultant in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong D365 CE functional background. We want to see how your experience aligns with the role, so don’t be shy about showcasing relevant projects and skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your experience leading workshops and managing stakeholders, and how you can bring value to our team.
Showcase Your Documentation Skills: Since strong documentation is key for this role, consider including examples of functional documentation or user stories you've produced in the past. This will help us see your attention to detail and communication skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Innovative Tech People
✨Know Your D365 CE Inside Out
Make sure you brush up on your D365 CE knowledge before the interview. Be ready to discuss specific projects you've worked on, especially those involving Sales and Customer Service. This will show that you have the strong functional background they’re looking for.
✨Prepare for Workshop Scenarios
Since leading workshops is a key part of the role, think about how you would approach gathering business requirements. Prepare examples of how you've successfully managed stakeholder expectations in the past, as this will demonstrate your confidence and leadership skills.
✨Showcase Your Documentation Skills
Be ready to talk about your experience with producing functional documentation and user stories. Bring along samples if possible, or be prepared to describe your process. This will highlight your attention to detail and communication skills, which are crucial for the role.
✨Emphasise Continuous Improvement
Discuss how you’ve supported continuous improvement and new feature adoption in previous roles. This shows that you’re not just about delivering projects but also about enhancing them over time, aligning perfectly with their focus on best practices.