D365 Customer Engagement Functional Consultant

D365 Customer Engagement Functional Consultant

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Innovative Tech People

At a Glance

  • Tasks: Deliver functional consulting and support clients with D365 CE solutions.
  • Company: Fast-growing Microsoft Partner offering a dynamic work environment.
  • Benefits: Fully remote work, competitive salary, and opportunities for professional growth.
  • Other info: Join a rapidly scaling team with excellent career advancement opportunities.
  • Why this job: Shape the future of client practices while working with cutting-edge technology.
  • Qualifications: Strong D365 CE experience and hands-on Power Automate skills required.

The predicted salary is between 50000 - 65000 Β£ per year.

Location: Fully remote (occasional client visits)

Type: Permanent

Employer: Fast-growing Microsoft Partner

Overview

We are looking for a versatile D365 CE Functional Consultant who can wear multiple hats and grow with a rapidly scaling Microsoft Partner. You will work across Sales, Customer Service and Power Platform, supporting clients end-to-end and helping shape the future of the practice.

Key Responsibilities

  • Deliver functional consulting across D365 CE Sales and core CRM
  • Gather and translate business requirements into scalable CE solutions
  • Configure D365 CE entities, forms, views, dashboards and processes
  • Build and optimise Power Automate flows
  • Support workshops, documentation, testing and user training
  • Work closely with technical teams on integrations and customisations
  • Act as a trusted advisor to clients and ensure strong stakeholder engagement
  • Contribute to continuous improvement and internal capability growth

Skills and Experience Required

  • Strong functional experience with D365 CE, especially Sales
  • Hands on Power Automate experience (must have)
  • Ability to work across multiple areas and adapt to changing priorities
  • Confident working directly with clients and leading workshops
  • Strong documentation and communication skills
  • Experience in fast-paced or growing environments is a bonus

D365 Customer Engagement Functional Consultant employer: Innovative Tech People

As a fast-growing Microsoft Partner, we offer a dynamic and supportive work environment where D365 Customer Engagement Functional Consultants can thrive. Our fully remote setup, complemented by occasional client visits, fosters a flexible work-life balance while providing ample opportunities for professional growth and development. Join us to be part of a collaborative culture that values innovation and continuous improvement, ensuring you play a pivotal role in shaping the future of our practice.

Innovative Tech People

Contact Details:

Innovative Tech People Recruitment Team

We think you need these skills to ace D365 Customer Engagement Functional Consultant

D365 CE Functional Consulting
Sales CRM Expertise
Power Automate Configuration
Business Requirements Gathering
Entity and Form Configuration
Dashboard Creation
Process Optimisation