Dynamics 365 CE Functional Consultant / Business Analyst
Location: UK Remote
Type: 12 Month Contract
Client: Microsoft Partner
Are you a hands-on Dynamics 365 CE Functional Consultant who enjoys working closely with stakeholders, shaping business requirements, and delivering solutions to a high standard?
We're looking for a well-rounded D365 CE professional who combines strong Functional Consulting expertise with Business Analysis capabilities and a solid understanding of QA/Testing processes. This is an opportunity to play a key role across the full project lifecycle, helping organisations maximise their investment in Microsoft Dynamics 365 Customer Engagement and the Power Platform.
Key Responsibilities
- Lead requirements gathering workshops with business stakeholders
- Analyse and document business processes, functional requirements, user stories, and acceptance criteria
- Translate business requirements into scalable Dynamics 365 CE solutions
- Configure and support D365 CE modules, including Sales, Customer Service, Marketing, and/or Field Service
- Work closely with Solution Architects, Developers, and Project Managers throughout delivery
- Support solution design and provide functional expertise during implementation projects
- Create functional specifications, process maps, and solution documentation
- Develop and execute test scripts, test scenarios, and UAT plans
- Coordinate and support User Acceptance Testing (UAT)
- Identify, document, and track defects through to resolution
- Deliver end-user training and provide post-go-live support
Required Experience
- Proven experience as a Dynamics 365 CE Functional Consultant
- Strong Business Analysis skills with experience gathering and documenting requirements
- Hands-on configuration experience across one or more D365 CE modules
- Experience facilitating workshops with business and technical stakeholders
- Strong understanding of Agile delivery methodologies
- Experience creating user stories, process flows, and functional design documentation
- Exposure to QA, System Testing, Integration Testing, and User Acceptance Testing
- Excellent communication and stakeholder management skills
- Ability to work independently and manage multiple priorities
- Experience with Power Platform (Power Apps, Power Automate, Power BI)
- Microsoft certifications within Dynamics 365 or Power Platform
- Experience working within Consultancy, Microsoft Partner, or End User environments
- Knowledge of Azure DevOps for managing requirements and testing activities
- Experience across multiple industries and transformation programmes
What's on Offer
- Opportunity to work on enterprise-scale Dynamics 365 transformation programmes
- Exposure to the latest Microsoft technologies and Power Platform solutions
- Collaborative and supportive project environment
- Strong career development and certification opportunities
- Flexible working arrangements
D365 CE Functional Consultant employer: INNOVATIVE TECH PEOPLE LTD
As a leading Microsoft Partner, this company offers an exceptional work environment for the Modern Workplace & AI Lead role, characterised by a commitment to innovation and professional growth. Employees benefit from fully remote and flexible working arrangements, competitive packages, and the opportunity to influence cutting-edge projects in the rapidly evolving Copilot/AI landscape. With a strong focus on mentorship and career progression, this is an ideal place for those looking to make a meaningful impact while advancing their careers.
Contact Details:
INNOVATIVE TECH PEOPLE LTD Recruitment Team
