At a Glance
- Tasks: Lead D365 CE projects, shape solutions, and design Power Automate flows.
- Company: Join a leading Microsoft Partner with a strong customer engagement focus.
- Benefits: Enjoy remote work flexibility, competitive salary, and clear career progression.
- Other info: Work in a dynamic environment with opportunities for leadership roles.
- Why this job: Make an impact by delivering high-quality solutions for diverse clients.
- Qualifications: 5+ years in D365 CE, strong Power Automate skills, and client-facing experience.
A high-growth Microsoft Partner is looking for a Senior D365 CE Functional Consultant to join their expanding Customer Engagement practice. This is a senior, client-facing role for someone who knows CE inside-out, can lead workshops, shape solutions, and is strong with Power Automate.
The Role
- You will work across end-to-end CE projects, leading discovery, design, configuration, and delivery.
- You will be the functional lead on engagements, advising customers, shaping best practice, and working closely with technical teams to deliver high-quality solutions.
- This is a remote role with occasional client visits, open to candidates across the UK or Ireland.
Key Responsibilities
- Lead functional delivery across D365 CE (Sales, Customer Service, Marketing, core CRM).
- Run discovery workshops and translate requirements into clear solution designs.
- Configure CE, manage build cycles, and support testing and deployment.
- Design and build Power Automate flows and low-code solutions.
- Work closely with developers on integrations, customisations, and extensions.
- Provide guidance, documentation, and best-practice leadership.
- Support pre-sales, scoping, and solution shaping.
- Act as a trusted advisor to customers throughout the project lifecycle.
Required Experience
- 5+ years experience delivering D365 CE solutions.
- Strong functional knowledge across CE modules.
- Proven experience building Power Automate flows.
- Background working for a Microsoft Partner.
- Confident leading workshops and engaging with senior stakeholders.
- Ability to translate business requirements into scalable CE solutions.
- Strong communication, documentation, and client-facing skills.
Why Join
- Work for a respected Microsoft Partner with a strong CE pipeline.
- High autonomy and influence over solution design.
- Remote role with flexibility.
- Clear progression into Lead / Principal roles.
Dynamics 365 CE Functional Consultant in Birmingham employer: INNOVATIVE TECH PEOPLE LTD
Join a dynamic Microsoft Partner that prioritises employee growth and collaboration, offering a competitive salary and benefits package. With a flexible remote working environment and opportunities to influence major customer engagement transformation projects, you'll thrive in a high-performing team culture that values your contributions and supports your professional development.
Contact Details:
INNOVATIVE TECH PEOPLE LTD Recruitment Team
