At a Glance
- Tasks: Support users, troubleshoot issues, and customise Business Central for client needs.
- Company: Join a top D365 Business Central Gold Partner known for innovation and excellence.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values collaboration and problem-solving.
- Qualifications: Bachelor's degree in IT or Business, with experience in ERP systems preferred.
- Other info: Ideal for tech-savvy individuals eager to make an impact in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
Our client, a leading D365 Business Central Gold Partner, is seeking a skilled and motivated consultant to join their D365 Business Central Support team. The ideal candidate will ensure smooth operation, address issues, and communicate effectively with their client's key stakeholders, both technical and non-technical.
Remote based position
Key Responsibilities:- System Support: Troubleshoot and resolve system issues - 1st & 2nd Line Support
- User Assistance: Help users navigate and utilize Business Central.
- Configuration and Customization: Adjust the system to meet business needs.
- Training: Conduct user training sessions.
- Documentation: Maintain system documentation.
- Collaboration: Work with IT, analysts, and stakeholders.
- Upgrades and Maintenance: Assist with system updates and maintenance.
- Reporting: Generate and analyze usage reports.
- Education: Bachelor's degree in IT, Business Administration, or related field.
- Experience: Prior role in supporting Dynamics 365 Business Central or similar ERP systems.
- Technical Skills: Proficient in configuration, customization, and troubleshooting.
- Communication Skills: Excellent verbal and written skills.
- Problem-Solving: Strong analytical skills.
- Team Player: Collaborative and able to manage multiple tasks.
D365 Business Central Support Consultant employer: Innovative Tech People, Inc.
Contact Detail:
Innovative Tech People, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 Business Central Support Consultant
✨Tip Number 1
Familiarise yourself with Dynamics 365 Business Central by exploring online resources, forums, and user communities. This will not only enhance your understanding but also help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals already working in D365 roles or similar positions. Attend webinars, workshops, or local meetups to build connections that could lead to referrals or insider information about the job market.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by thinking of real-life scenarios where you've successfully resolved issues. Be ready to discuss these examples in detail during your interview to showcase your analytical abilities.
✨Tip Number 4
Stay updated on the latest features and updates in Dynamics 365 Business Central. Being knowledgeable about recent changes can give you an edge and show your commitment to continuous learning in the field.
We think you need these skills to ace D365 Business Central Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting Dynamics 365 Business Central or similar ERP systems. Emphasise your technical skills, problem-solving abilities, and any previous roles that involved user assistance or system troubleshooting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the D365 Business Central Support Consultant role. Mention specific examples of how you've successfully resolved issues or trained users in the past.
Highlight Key Responsibilities: In your application, address the key responsibilities listed in the job description. Discuss your experience with system support, configuration, and collaboration with stakeholders to demonstrate your understanding of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this position.
How to prepare for a job interview at Innovative Tech People, Inc.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Dynamics 365 Business Central or similar ERP systems. Highlight specific examples of how you've configured, customised, or troubleshot issues in the past.
✨Demonstrate Communication Abilities
Since the role involves liaising with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. This will show your ability to communicate effectively across different audiences.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific system issues or user queries. Think through some common problems and articulate your thought process on how you would resolve them.
✨Emphasise Team Collaboration
The role requires working closely with IT, analysts, and other stakeholders. Be ready to share examples of how you've successfully collaborated in previous roles, showcasing your ability to work as part of a team.