Payments Product Manager

Innovative Systems, a worldwide leader of hi-tech data management, AML compliance, and Payment Screening solutions, is looking for a high-achieving detail-oriented Payments Product Manager who wants to be with an organization where they can make a REAL IMPACT! Innovative provides just the right mix of opportunities.

A Payments Product Manager faces the ongoing challenge of balancing speed, accuracy, and compliance in an environment where regulatory expectations evolve faster than product release cycles. Unlike traditional screening, payments screening requires navigating complex global sanctions regimes, AML obligations, and fraud-prevention standards—each with its own data formats, rules, and enforcement nuances. Delivering real-time decisioning while minimizing false-positive rates becomes a core tension, especially as customers demand instant payments, agentic reviews, and seamless user experiences.

Ensuring the product remains technically resilient while integrating with diverse payment rails, third-party data providers, and core banking systems adds operational and architectural complexity that must be managed on an ongoing basis. At the same time, the product manager must understand and operationalize compliance requirements that differ across jurisdictions, industries, and transaction types. This means translating regulatory mandates into actionable product functionalities while addressing customer pain points such as workflow bottlenecks, alert fatigue, screening latency, and evolving risk typologies.

Engaging customers is both essential and challenging: they expect ease of use, rapid enhancements, and high configurability to match their internal policies. The PM must continuously prioritize features that minimize customer risk while ensuring the product remains competitive, scalable, and adaptable to new forms of payments.

Reporting to the Head of Product Management, you’ll help define and evolve Innovative’s payments capabilities across multiple rails and geographies, partnering closely with customers, engineers, and industry experts. Your work will directly influence how organizations detect financial crime while delivering modern, real-time payment experiences.

This role is a great fit if you:

• Are energized by the payments ecosystem
• Enjoy solving complex, real-world problems
• Thrive at the crossroads of customer needs, technology, and regulation

This is not a “sit in meetings and write requirements” role. This is a chance to influence product direction, work directly with customers, and help ensure that complex payment flows are screened accurately, efficiently, and defensibly—at global scale. If you want your work to have real regulatory, operational, and customer impact, you’ll find the opportunity here.

This full-time position is based at our London headquarters office in Tower 42, the heart of London’s financial district. We offer a flexible hybrid work environment. Innovative has an autonomous, flexible, and open culture, great colleagues, and many opportunities for career growth. Our collaborative environment encourages a supportive environment and the building of strong mentorships both locally and with our international colleagues.

Key Responsibilities

• Owns the product lifecycle for payments products, including discovery, roadmap development, requirements definition, release management and overall P&L for their product line.
• Work with Partner Managers to identify new curated data sets and list partner integrations.
• Develop a deep understanding of customer needs and industry trends to inform product decisions and strategic initiatives.
• Partner with engineering, operations, and revenue stakeholders to design and deliver enhancements across payment methods and rails.
• Analyze payment data, user feedback, and operational metrics to identify optimization opportunities.
• Support go-to-market planning, customer onboarding, and internal enablement for new payment capabilities.
• Research and understand capabilities of key competitors, their product focus, and serve as an internal expert of the competitive landscape for revenue and product teams.
• May be asked to speak on webinars, podcasts, or conferences in a thought leadership position to showcase industry knowledge.
• Stay current with global payment regulations, network rules, and market innovations to ensure compliance and competitiveness.

What do I need to have to make an impact?

The ideal candidate will have 3–5 years of relevant product management experience (or similar roles) within payments, fintech, or financial services. Adding to that you'll have:

• Strong understanding of different types of payment rails, such as ACH, RTP, card networks, wires, and alternative payment methods.
• Working knowledge of international payments, including cross-border settlement, FX considerations, and regional variations in payment schemes.
• Genuine enthusiasm for engaging with customers, uncovering needs, and translating insights into product improvements.
• Strong analytical and problem-solving skills with an ability to interpret complex technical and regulatory requirements.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
• Ability to manage competing priorities and deliver outcomes in a fast-paced environment.
• Collaborative mindset with a strong sense of ownership and accountability.
• Bachelor’s degree or equivalent experience.

It’s a plus if you bring:

• Basic understanding of blockchain-based payments, digital assets, or tokenized payment infrastructures.
• Familiarity with AML concepts, sanctions screening processes, and compliance workflows.
• Hands-on experience using FinScan or similar AML/sanctions screening tools.
• Prior work experience in a regulated financial institution, including exposure to risk, legal, or audit processes.
• CAMS certification.

What’s in it for you?

Consistently voted a Top Workplace, Innovative is thought and motion – listening to the ideas of our teams and our customers and acting to continually evolve our culture and our solutions. Innovative provides excellent benefits in support of your health, career, and financial well-being including generous time-off, volunteer service time-off, charitable gift-matching, profit-sharing, and a pension scheme. Innovative’s teams are diverse, multi-cultural, and welcoming! You will find friends and mentors among local teammates and from those based at our offices abroad. You’ll always have someone to help you or to hang out with!

Innovative is one of the world’s most trusted providers of best-of-breed data quality and compliance solutions. Since 1968, we have been known for providing solutions that are fast, accurate, and scalable. FinScan, one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering (AML) and terrorist financing threats – helping to keep us all - a bit safer.

Innovative’s world headquarters is in Pittsburgh, Pennsylvania. Our regional offices are in London, UK; Mexico City, Mexico; Dubai, UAE and São Paulo, Brazil. Innovative is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Work visa sponsorship is not available for this position. Innovative does not accept unsolicited resumes.