Innovative Design Systems Limited (IDSystems) is a well-established, family-owned business based in Norfolk, employing over 100 people across two sites. Since 2000, we have specialised in the design, manufacture, supply, installation, and support of bespoke aluminium glazing products, delivering high-performance solutions for a wide range of projects from patio door replacements to large-scale new builds and renovations. Our comprehensive product range, industry expertise, and commitment to quality have led us to complete over 40,000 projects and earn multiple awards for our secure and visually striking glazing systems.
We are currently looking for an Outbound Sales Executive to join our dynamic team. If you are motivated, enthusiastic, and eager to contribute to a company known for innovation and quality, we invite you to apply and become part of our continued success.
Follow up quotations: contact customers by telephone and email, discuss their plans, understand any questions or barriers and agree clear next steps.
Keep opportunities moving: establish project timescales, maintain regular contact and reconnect with customers when their projects are ready to progress.
Open new doors: research and approach builders, architects, contractors and developers to introduce IDSystems and identify relevant projects.
Book qualified appointments: establish project requirements, timescales and key contacts, then arrange calls, meetings or showroom visits for our Sales Executives.
Make every handover count: give Sales Executives clear notes on the customer, project and agreed next steps, involving them when technical or pricing support is needed.
Keep information accurate and useful: maintain CRM records, manage follow-up tasks and work towards agreed activity, appointment and opportunity targets.
Clear, engaging communication skills over the phone and in writing.
Confidence making outbound calls, following up enquiries and building relationships.
Strong organisation and attention to detail, with the ability to manage a busy follow-up pipeline.
The ability to ask useful questions, qualify opportunities and secure agreed next steps.
A proactive, collaborative attitude and motivation to achieve agreed targets.
Experience in outbound sales, appointment setting, telesales or lead generation would be useful.
Experience working with builders or architects is an advantage.
Full training will be provided on our products, systems and processes.
A focused sales role with a direct contribution to new business and customer conversion.
An established, recognised brand delivering premium products.
A supportive sales team where your contribution is valued.
Full training to help you understand our products and succeed in the role.
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Outbound Sales Executive employer: Innovative Design Systems Limited
IDSystems is an exceptional employer, offering a supportive and friendly work environment where employees are valued and encouraged to grow. Located near the airport in Norwich, the company provides comprehensive training and opportunities for career advancement within a respected and innovative brand. Joining our team as a Receptionist/Administrator means being part of a collaborative culture that prioritises employee well-being and fosters a sense of belonging.
Contact Details:
Innovative Design Systems Limited Recruitment Team
