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- Tasks: Assist project managers in processing orders and maintaining customer databases.
- Company: Join a dynamic team focused on accuracy and exceptional customer service.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Why this job: Be part of a team that values attention to detail and customer satisfaction.
- Qualifications: GCSE Maths & English, experience with Microsoft packages, and strong communication skills.
- Other info: Perfect for motivated individuals looking to grow in an administrative role.
The predicted salary is between 28800 - 43200 £ per year.
To assist the project managers to efficiently and accurately process orders through our internal procedures, systems and software, focusing on the highest level of accuracy and customer service.
Duties & Responsibilities
- Contacting internal and external customers
- Ensuring projects are kept on track to quoted customer timelines
- Checking the accuracy of internal and external orders
- Creating purchase orders
- Providing feedback to the technical department on errors or improvements to the software
- Providing regular updates to customers
- Completing administrative tasks relating to orders
- Maintaining and updating customer databases
- Working with Microsoft packages
- Understanding the core products and knowledge of each system.
Person Specification
Essential Skills
- Excellent customer relations for both internal and external customers
- Excellent attention to detail
- A 'can-do' attitude
- Excellent communication skills
- Excellent telephone skills
Essential Experience
- Confident with Microsoft packages
- Experience in an administrative role
Desirable skills
- Experience within the glazing industry
Essential personal attributes
- Driven
- Willingness to learn
- Motivated
- Resilient
- Strong interpersonal skills
- Friendly and approachable
- Methodical in your approach to work
- Ability to prioritise
- Team player
Essential qualifications
- GCSE (or equivalent) Maths & English
Administrator in Norwich employer: Innovative Design Systems Limited
Contact Detail:
Innovative Design Systems Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your attention to detail and customer service skills, as these are key for the role.
✨Tip Number 3
Stay organised! Keep track of all the jobs you've applied for and follow up if you haven't heard back. A friendly nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Administrator in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative roles and your skills with Microsoft packages. We want to see how your background aligns with the responsibilities of the Administrator role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your attention to detail and customer service skills, and share examples of how you've successfully managed projects or orders in the past.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and team members, make sure your written application reflects your excellent communication skills. Keep your language clear and friendly, just like we do at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do and how we work!
How to prepare for a job interview at Innovative Design Systems Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role. Familiarise yourself with the key responsibilities like processing orders and maintaining customer databases. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with both internal and external customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you demonstrated excellent communication and problem-solving skills, as these are crucial for success in this position.
✨Demonstrate Attention to Detail
Given the emphasis on accuracy in this role, be ready to showcase your attention to detail. You might want to mention any past experiences where your meticulousness made a difference, such as catching errors in orders or improving processes. This will highlight your suitability for the job.
✨Be Ready to Discuss Microsoft Skills
As the job requires proficiency in Microsoft packages, brush up on your skills and be prepared to discuss how you've used these tools in previous roles. If you have any specific examples of how you've leveraged these applications to improve efficiency or accuracy, share those during the interview.
