At a Glance
- Tasks: Greet customers, manage calls, and support the sales team with admin tasks.
- Company: Join an award-winning company known for premium aluminium glazing solutions.
- Benefits: Full training, friendly team environment, and a chance to grow your skills.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Be part of a respected brand and make a real impact in customer service.
- Qualifications: Friendly personality, good communication skills, and basic Microsoft Office knowledge.
The predicted salary is between 27800 - 27800 £ per year.
IDSystems is an award-winning fabricator, supplier and installer of premium aluminium glazing solutions. For the past 26 years we have set the standard for innovative glass doors, and the projects we've worked on have featured regularly on TV and in magazines.
We are looking to recruit a Receptionist/Administrator to join our friendly sales team, based near the airport in Norwich. The successful candidate will play a crucial role in greeting customers, both in person and on the phone, as well as handling the day-to-day administration tasks for the sales team.
The role:
- Answering and directing telephone calls to the relevant departments within the business
- Logging enquiries into our database, ensuring the required information is included to enable our sales team to process quotations
- Meeting and greeting visitors to our showroom
- Preparing estimates on behalf of the sales team
- Responding to customer emails in a timely fashion
- Preparing reports for senior managers
- Distributing incoming post and franking the outgoing post ready for the afternoon collection
- Ordering and managing stationery consumables
- General administration activities to assist in the smooth running of the department
The candidate:
- Friendly and welcoming personality
- Excellent written and verbal communication skills
- Good knowledge of Microsoft Office
- Must be able to work quickly and accurately
- Organised with good time management skills
- Enthusiastic, able to use their initiative and willing to learn new skills
- The ability to remain calm under pressure while retaining a sense of humour is a prerequisite
Points of appeal:
- Great opportunity with long established company
- Respected and recognised brand
- Working in a friendly team
- Full training will be provided
Locations
Receptionist / Administrator in Norfolk, Norwich employer: Innovative Design Systems Limited
IDSystems is an excellent employer, offering a supportive and friendly work environment where employees are valued and encouraged to grow. Located near the airport in Norwich, the company provides comprehensive training and opportunities for career advancement within a respected and innovative brand. Joining our team means being part of a collaborative culture that prioritises employee well-being and fosters a sense of community.
Contact Details:
Innovative Design Systems Limited Recruitment Team
