At a Glance
- Tasks: Provide compassionate care to clients with complex health needs and engage in meaningful conversations.
- Company: Innovate Care Group, setting a new standard in complex care.
- Benefits: Competitive pay, consistent shifts, training opportunities, and 24/7 support.
- Other info: Join a supportive team with excellent career growth potential.
- Why this job: Make a real difference in the lives of clients and their families.
- Qualifications: Experience in complex care, especially tracheostomy and spinal cord injuries.
The predicted salary is between 15 - 16 £ per hour.
Full training provided.
Type: minimum of 2 shifts per week. Days or nights 8‑8.
Salary: £15 – £16.60 per hour (includes holiday pay accrual).
Requirements: recent UK experience in a complex care setting (tracheostomy and spinal cord injury experience essential) and full right to work in the UK.
Make a Real Difference
Are you ready to make a real impact? At Innovate Care Group, we support adults and children with complex health needs to live rich, fulfilling lives – and we’re looking for compassionate individuals to join us. Help us deliver life‑changing care that truly makes a difference.
About Us
We are setting a new standard in complex care by combining expert clinical services with compassionate, person‑centred support. “Together Towards Tomorrow” is more than our motto — it’s how we empower our clients and our staff to grow, achieve, and thrive. We make a positive impact on entire families, nurturing their growth and working towards new achievements, always mindful of unique conditions and abilities. Our dedicated team continuously seeks new ways to improve and adapt our services, making a meaningful difference in the lives we touch.
Your Role
As a Complex Care Healthcare Assistant for Innovate Care Group, you will play a vital role in ensuring the delivery of safe, outstanding care for our client based in South Ockenden. We are looking for a chatty and proactive candidate that is happy to engage in lots of conversation. The ideal candidate will have previous experience supporting clients with spinal cord injuries, along with a confident and compassionate approach to care.
Clinical Support Required:
- Tracheostomy care
- Cough assist
- Invasive ventilation via tracheostomy
- Autonomic dysreflexia
- Catheter care
- Moving and handling
- Personal care
- Activities of daily living
- CPAP/BiPAP
You’ll be part of a consistent care team, typically supporting one client at a time in this stable, long‑term role.
Why Choose Innovate?
- No unpaid travel time – you’re paid for the work you do.
- Consistent shifts with one client – predictable income and routine.
- Reliable long‑term work – not last‑minute shift offers.
- Strong team environment – backed by qualified clinical leads and support staff.
Training Pathway:
- Online learning modules
- Face‑to‑face clinical training
- Shadowing and competency assessments
- Continuous CPD and career growth opportunities
What We Offer:
- Weekly pay
- Transparent rolled‑up pay structure – all advertised rates now include holiday pay, making it easier to compare your earnings with other roles. Your holiday pay is accrued and held safely in your holiday pot, ready for you when you take time off.
- Clinical and peer support network
- Allocated care coordinator and clinical lead who provide continuous support, including out‑of‑hours
- Employee Assistance Programme (24/7 support)
- Contributory pension scheme
- “Care Professional of the Month” rewards
- Referral bonuses
- Bespoke, client‑specific training plus career advancement opportunities including CPD
What We’re Looking For:
- At least 12 months of care experience including tracheostomy and spinal cord injury
- Compassion, professionalism, and reliability
- Good communication skills and IT confidence
- Willingness to be part of a family‑centred care team
- Understanding of safeguarding
- Ability to recognise deterioration in both psychological and physical health
Apply Now
Join Innovate Care Group and be a part of a future where complex care is seamlessly integrated into daily life, uplifting our clients and their families every step of the way. If you share our passion for providing innovative complex care, we’d love to hear from you. Please apply today and should you be a good fit for this role, we’ll be in touch soon.
Equal Opportunity Employer Statement
Innovate Care Group is an equal opportunity employer. We celebrate diversity and are committed to safeguarding, creating an inclusive environment for all employees. All roles are subject to a few checks including an enhanced DBS check.
Female Complex Care Assistant in South Ockendon employer: Innovatecare
At Innovate Care Group, we pride ourselves on being an exceptional employer dedicated to making a real difference in the lives of our clients and staff. With a strong emphasis on training and career growth, we offer a supportive work culture where you are valued and empowered to thrive. Our commitment to consistent shifts, transparent pay, and a robust support network ensures that you can focus on delivering outstanding care while enjoying a fulfilling and rewarding career in South Ockenden.
StudySmarter Expert Advice🤫
We think this is how you could land Female Complex Care Assistant in South Ockendon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Innovate Care Group. Understand their values and how they support clients with complex needs. This will help you connect your experience to their mission during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your past experiences, especially with tracheostomy and spinal cord injuries, can make a real difference in the lives of clients.
✨Tip Number 3
Show your personality! As a Complex Care Assistant, being chatty and proactive is key. During your interview, let your compassionate side shine through. Share stories that highlight your communication skills and ability to engage with clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Innovate Care Group. Don’t miss out on this opportunity!
We think you need these skills to ace Female Complex Care Assistant in South Ockendon
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your recent UK experience in a complex care setting, especially with tracheostomy and spinal cord injuries. We want to see how your background aligns with the role, so don’t hold back!
Be Person-Centred:Since we’re all about compassionate, person-centred support, let your personality shine through! Share examples of how you’ve made a difference in someone’s life or how you engage with clients.
Tailor Your Application:Take a moment to tailor your application to our values and the specific requirements of the role. Mention how you embody our motto, 'Together Towards Tomorrow', and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Innovatecare
✨Know Your Stuff
Make sure you brush up on your knowledge of tracheostomy care and spinal cord injuries. Be ready to discuss your previous experiences in these areas, as they are essential for the role. Showing that you understand the complexities of care will impress the interviewers.
✨Show Your Compassion
This role is all about making a real difference in people's lives. During the interview, share examples of how you've provided compassionate care in the past. Highlight your ability to connect with clients and their families, as this is key to the job.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the company and the role. Ask about the training pathway or how the team supports each other. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
The ideal candidate is chatty and proactive, so let your personality shine through! Be genuine in your responses and engage in conversation. This will help you connect with the interviewers and show them that you’re a great fit for their team.
