Complex Care Healthcare Assistant

Complex Care Healthcare Assistant

Full-Time 30000 - 32000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide compassionate care to clients with complex health needs and support their daily activities.
  • Company: Join Innovate Care Group, a leader in person-centred complex care.
  • Benefits: Earn £15.75 per hour, enjoy weekly pay, and receive comprehensive training.
  • Other info: Enjoy consistent shifts, a strong team culture, and opportunities for career growth.
  • Why this job: Make a real difference in people's lives while building your skills in a supportive environment.
  • Qualifications: 12 months of care experience and a valid UK driving licence required.

The predicted salary is between 30000 - 32000 £ per year.

Type: Full time, minimum of 1 shift per week

Salary: £15.75 per hour (includes holiday pay accrual – holiday pay is accrued and held separately, not paid out weekly)

Working pattern: Days – 8am till 8pm (Wed – Sun). Nights (Sleep in) 8pm till 8am (Wed – Sun)

Requirements: To be eligible to apply, you must hold full right to work in the UK and must be a car driver – ideally a manual car driver.

Full training provided.

Make a Real Difference

Are you ready to make a real impact? At Innovate Care Group, we support adults and children with complex health needs to live rich, fulfilling lives – and we’re looking for compassionate individuals to join us. Help us deliver life-changing care that truly makes a difference.

About Us

We are setting a new standard in complex care by combining expert clinical services with compassionate, person-centred support. “Together Towards Tomorrow” is more than our motto — it’s how we empower our clients and our staff to grow, achieve, and thrive. We make a positive impact on entire families, nurturing their growth and working towards new achievements, always mindful of unique conditions and abilities. Our dedicated team continuously seeks new ways to improve and adapt our services, making a meaningful difference in the lives we touch.

Complex Care Role

We have an amazing opportunity for a complex care worker to join one of our packages based in Bexhill. As a Complex Care Healthcare Assistant for Innovate Care Group, you will play a vital role in ensuring the delivery of safe, outstanding care of our female client who requires support with the following:

  • Ventilation via tracheostomy
  • Nebulisation
  • Tracheostomy care
  • Suctioning via tracheostomy
  • Cough assist
  • Oxygen Therapy
  • Spo2 Monitoring
  • Moving and Handling
  • Epilepsy Experience
  • Enteral feeding (e.g., PEG, jejunal tube)
  • Assisting with communication, particularly for those who are non-verbal or have limited verbal abilities
  • Administration of Medication via PEG

You’ll be part of a consistent care team, typically supporting one client at a time in this stable, long‑term role.

Why Choose Innovate?

Unlike agency or domiciliary care roles, we offer:

  • No unpaid travel time – you’re paid for the work you do.
  • Consistent shifts with one client – predictable income and routine.
  • Reliable long‑term work – not last‑minute shift offers.
  • Strong team environment – backed by qualified clinical leads and support staff.

Training Pathway

If you already have experience in care and are looking to build on your skills and step into a more specialised role, this is a great opportunity for you. Our structured training includes:

  • Online learning modules
  • Face‑to‑face clinical training
  • Shadowing and competency assessments
  • Continuous CPD and career growth opportunities

What We Offer

  • Weekly pay
  • Transparent rolled‑up pay structure – All advertised rates now include holiday pay, making it easier to compare your earnings with other roles. Your holiday pay is accrued and held safely in your holiday pot, ready for you when you take time off.
  • Clinical and peer support network
  • Allocated care coordinator and clinical lead who provide continuous support, including out‑of‑hours
  • Employee Assistance Programme (24/7 support)
  • Contributory pension scheme
  • “Care Professional of the Month” rewards
  • Referral bonuses
  • Bespoke, client‑specific training plus career advancement opportunities including CPD

What We’re Looking For

  • At least 12 months of care experience
  • Experience with complex needs would be advantageous
  • Compassion, professionalism, and reliability
  • Good communication skills and IT confidence
  • Car driver with access to your own vehicle
  • Willingness to be part of a family‑centred care team
  • Hold an understanding of safeguarding
  • Ability to recognise deterioration in both psychological and physical health

Apply Now

Join Innovate Care Group and be a part of a future where complex care is seamlessly integrated into daily life, uplifting our clients and their families every step of the way. If you share our passion for providing innovative complex care, we’d love to hear from you. Please apply today and should you be a good fit for this role, we’ll be in touch soon.

Innovate Care Group is an equal opportunity employer. We celebrate diversity and are committed to safeguarding, creating an inclusive environment for all employees. All roles are subject to a few checks including an enhanced DBS check.

Complex Care Healthcare Assistant employer: Innovatecare

At Innovate Care Group, we pride ourselves on being an exceptional employer dedicated to making a real difference in the lives of our clients and staff. Our supportive work culture fosters professional growth through comprehensive training and continuous development opportunities, ensuring that you can thrive in your role as a Complex Care Healthcare Assistant. With consistent shifts, a strong team environment, and a commitment to employee well-being, including a 24/7 Employee Assistance Programme, we offer a fulfilling career path in the heart of Bexhill.

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Contact Details:

Innovatecare Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Complex Care Healthcare Assistant

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Innovate Care Group. Understand their values and how they support clients with complex needs. This will help you connect your experience to their mission during the chat.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of a Complex Care Healthcare Assistant. Confidence is key!

Tip Number 3

Show your passion for care! During the interview, share specific examples of how you've made a difference in someone's life. This will highlight your compassion and commitment, which are crucial for this role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Innovate Care Group. Don’t miss out on this opportunity!

We think you need these skills to ace Complex Care Healthcare Assistant

Compassion
Professionalism
Reliability
Good Communication Skills
IT Confidence
Understanding of Safeguarding
Ability to Recognise Deterioration in Health

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for care shine through! We want to see why you’re excited about making a real difference in the lives of our clients. Share personal experiences or motivations that drive you to work in complex care.

Tailor Your CV:Make sure your CV is tailored to the role of Complex Care Healthcare Assistant. Highlight relevant experience, especially with complex needs, and don’t forget to mention your driving skills! We love seeing how your background aligns with what we do.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details you need about the role and our company there. We can’t wait to hear from you!

How to prepare for a job interview at Innovatecare

Know Your Care Basics

Before the interview, brush up on your knowledge of complex care needs, especially those mentioned in the job description like tracheostomy care and oxygen therapy. Being able to discuss these topics confidently will show that you're serious about the role.

Show Your Compassion

This role is all about making a real difference in people's lives. Be prepared to share examples from your past experiences where you've demonstrated compassion and professionalism. This will help you connect with the interviewers and highlight your suitability for the position.

Ask Insightful Questions

Prepare some thoughtful questions about the team dynamics, training opportunities, and the specific needs of the clients you'll be working with. This shows that you're genuinely interested in the role and want to ensure it's the right fit for both you and the company.

Be Ready for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your previous roles where you successfully managed difficult circumstances, as this will demonstrate your readiness for the complexities of the job.