Pensions and Benefits Admin

Job Title: Pensions and Benefits Administrator

Location: Remote

Security Clearance Required: Basic Personnel Screening Standard (BPSS)

Position Overview

The Pensions and Benefits Administrator is responsible for overseeing the administration of employee pension and benefits programs, ensuring compliance with relevant policies and legal requirements. This role supports day-to-day benefit operations, provides guidance to employees, and contributes to process improvements and project delivery within the rewards function.

Key Responsibilities

• Coordinate with regional HR and external benefit providers to ensure efficient service delivery.
• Support completion of mandatory benefits and pension reporting in accordance with applicable regulations.
• Manage benefit-related invoicing and ensure timely processing of payments.
• Develop clear and engaging communications to increase employee awareness and understanding of available benefit programs.
• Provide detailed guidance to staff regarding eligibility, plan options, and enrollment procedures.
• Prepare and distribute benefit communication materials, such as newsletters, information sessions, and digital updates.
• Act as a point of contact for employee and retiree inquiries related to pensions and benefits.
• Support regional HR leads by providing expert input on pension and benefit matters.
• Monitor and report on project-related budgets, working with relevant specialists to ensure delivery within scope and cost expectations.
• Contribute to process enhancement initiatives in collaboration with operational teams.
• Provide temporary coverage and support for other benefits team members during absences or high-demand periods.
• Assist with benefit-related payroll queries and liaise with other departments as needed.

Skills and Experience Required

• In-depth knowledge and practical experience in pension and employee benefit administration.
• Proven ability to manage a high workload in a dynamic and complex organizational environment.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines effectively.
• Excellent stakeholder management skills and the ability to maintain strong professional relationships.
• Strong communication skills with experience in preparing clear, concise, and engaging employee-facing materials.
• Capable of working independently as well as part of a cross-functional team.
• Familiarity with project coordination and budget tracking is advantageous.