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- Tasks: Lead the web team to enhance UKRI's online presence and manage content delivery.
- Company: Join UKRI, a key player in research and innovation funding in the UK.
- Benefits: Enjoy 30 days leave, flexible working, and an excellent pension scheme.
- Why this job: Be part of a dynamic team shaping the future of UKRI's digital strategy.
- Qualifications: Degree or relevant experience in a related field; Agile knowledge preferred.
- Other info: Work in Swindon with a minimum of one office day per week.
The predicted salary is between 45000 - 63000 £ per year.
Salary: £45,272
Hours: Full time
Contract type: Open Ended
Location: Polaris House, Swindon, Wiltshire. The successful applicant will be expected to work in the office a minimum of 1 day a week (Tuesday), As a Delivery Manager it is expected that on occasions this frequency of in office attendance will increase due to running face to face workshops, agile ceremonies, training and team collaboration sessions.
Band: E
Closing date: Sunday 10th August 2025
Job Overview
The UKRI website, ukri.org, is a key external communications channel for the organisation. It is the front door to many other UKRI services and enables the research and innovation community to find the right funding opportunities and support. The website raises awareness of UKRI strategy, policy, and tells the story of our impact on society and the economy.
The Senior Web Delivery Manager sits in the Web team, part of External Affairs and Communications.
The Web team is a multidisciplinary team of content, product and delivery experts. We use data and evidence to drive the continuous improvement of the website making it simpler and easier for people to understand and use.
This is an exciting time for the team as we evolve our web content strategy and content operations to support a usable, sustainable, accessible website into the future.
As the Senior Web Delivery Manager, you will be responsible for the effective delivery and prioritisation of web team content workload, liaising with content subject matter experts across the organisation.
Key areas of accountability
As Senior Web Delivery Manager, you willensure effective and efficient operational management and continuous improvement of ukri.org. You should have good understanding of the content lifecycle and operations within a large, complex organisation including how content is developed, collaborating with content designers, developers and product experts.
You Will
- Plan, prioritise and manage the delivery of web content activity across ukri.org using a combination of tools, your knowledge of the UKRI website proposition, variations of Agile and other appropriate methodologies
- Liaise and coordinate across the External Affairs and Communications team and wider UKRI ensuring the website is managed in line with strategic priorities and Web team capacity, and that Web team reputation is maintained
- Lead on the management, development and external supplier relationships for the web helpdesk product and be an expert user and Web team champion of our workload and project management tool, Asana
- Understand and be able to advise colleagues on the web content format options available and the most appropriate format for external and internal needs
- Line manage two reports, overseeing their learning and developmentand ensuring they are motivated and effective
- Support and coach team members, facilitating continuous improvement, collaboration and communication to achieve effective outcomes
- Proactively manage risks, dependencies, and develop mitigations to get the best value from the Web team and website within organisational constraints
- Use evaluation techniques, reporting and data to support the improvement of Web team capacity planning and drive the most effective outcomes for UKRI
- Implement and manage new and existing workflows, methodologies, tools and ways of working
- Build a network of internal and external stakeholders, forming strong constructive working relationships at all levels
- Manage stakeholder expectations through negotiation and facilitation to achieve effective outcomes
- Delivery of workshops and training to colleagues acting as an advocate for the website
- Support and contribute to UKRIs culture and overall strategy
Essential
Skills and experience
- Preferably hold a degree in a related subject or equivalent relevant experience (S)
- Agile practitioner or similar qualification (S) (I)
- Knowledge of the content lifecycle and operations for a large, complex product or service (S) (I)
- Experience in a delivery role making strategic decisions about prioritisation of content workload (S) (I)
- Understanding and experience of continuously improving team workflows and processes (S) (I)
- Able to drive effective outcomes using data and evidence (S) (I)
- Effective communication and collaboration skills and ability to successfully negotiate with stakeholders to ensure productive working relationships (S) (I)
- Experience of using appropriate tools for the situation to deliver team roadmap and objectives (S) (I)
Desirable
- Skilled user of planning tools such as Fresh Service, Asana and Miro (S&I)
- Experience of devising and implementing organisational workflows and processes (S&I)
- Experience of working in delivery for a user-centred design team including content designers, user researchers and product managers. (S&I)
- Experience of capacity management (S&I)
Benefits
We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package! We are committed to supporting employees development and promote a culture of continuous learning! A list of benefits below;
- An outstanding defined benefit pension scheme
- 30 days annual leave in addition to 10.5 public and privilege days (full time equivalent)
- Employee discounts and offers on retail and leisure activities
- Employee assistance programme, providing confidential help and advice
- Flexible working options
Please click here for more details on the #J-18808-Ljbffr
Senior Web Delivery Manager employer: Innovate UK
Contact Detail:
Innovate UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Web Delivery Manager
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role heavily relies on them. Consider joining local Agile meetups or online forums to connect with other professionals and gain insights into best practices.
✨Tip Number 2
Build a strong understanding of the content lifecycle within large organisations. You might want to volunteer for projects that involve content management or delivery to gain hands-on experience.
✨Tip Number 3
Network with current or former employees of UKRI or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Demonstrate your ability to use project management tools like Asana effectively. If you haven't used it before, consider taking an online course to get familiar with its features and functionalities.
We think you need these skills to ace Senior Web Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in web delivery management, agile methodologies, and stakeholder engagement. Use specific examples that demonstrate your ability to manage content workflows and improve processes.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Discuss how your skills align with the responsibilities of the Senior Web Delivery Manager position, particularly your experience with tools like Asana and your understanding of the content lifecycle.
Showcase Your Skills: Clearly outline your skills related to effective communication, collaboration, and negotiation in your application. Provide examples of how you've successfully managed teams or projects in the past, especially in a complex organisational setting.
Highlight Continuous Improvement: Emphasise your experience in driving continuous improvement within teams. Mention any specific methodologies or tools you have used to enhance workflows and achieve effective outcomes, as this is crucial for the role.
How to prepare for a job interview at Innovate UK
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Senior Web Delivery Manager role. Familiarise yourself with the key areas of accountability, such as managing web content delivery and liaising with subject matter experts. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Agile Experience
Since the role requires knowledge of Agile methodologies, be prepared to discuss your experience in this area. Share specific examples of how you've successfully implemented Agile practices in previous roles, particularly in managing content workflows and team collaboration.
✨Prepare for Stakeholder Management Questions
Given the importance of stakeholder relationships in this position, think about past experiences where you've successfully negotiated or facilitated discussions. Be ready to provide examples that demonstrate your effective communication and collaboration skills.
✨Demonstrate Data-Driven Decision Making
The job description highlights the need for using data to drive improvements. Prepare to discuss how you've used data and evidence in your previous roles to inform decisions, improve processes, or enhance team outcomes. This will show your analytical skills and strategic thinking.
