Community EPR Digital Trainer in Warwick

Are you passionate about learning, technology and creating engaging digital content? We are looking for a Digital Trainer to join the Community EPR team, helping to deliver high-quality learning solutions to Trust colleagues.

In this role, you will design and develop engaging e-learning resources, learning materials and training programmes, delivering learning through a variety of methods and technologies. You will also evaluate learning interventions and maintain supporting documentation to ensure users receive an effective and consistent learning experience.

Main duties of the job

• Design and deliver IT systems training.
• Develop engaging e-learning content and resources.
• Support users to effectively use digital systems.
• Plan and coordinate learning activities.
• Maintain training records and documentation.
• Evaluate learning effectiveness and user feedback.
• Continuously improve learning materials and programmes.
• Ensure learning content meets user and organisational needs.

About us

As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff and provide a supportive work life balance.

At Innovate, we are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in touch, even if you do not meet all stated criteria.

Company Benefits

• Employee Assistance Programme
• Vivup staff benefits platform
• Enhanced maternity pay
• Generous annual leave package
• Access to staff networks
• Volunteer leave
• Buy and sell annual leave option

Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.

Job responsibilities

Preparation and Evaluation

Set up training accounts and award access levels prior to training.

Create and develop lesson plans, subsequent exercises, and schemes of work in line with Standard Operating Procedures

Develop and maintain manuals and users guides to support training and end users.

Design learning interventions appropriate to the skills needed and the learner requirements.

Extract and analyse reports on training queries as requested.

Obtain feedback using an evaluation process, record and monitor the quality of learning interventions.

Identify weaknesses or additional / specific needs and provide further support and assistance where required.

Support and coach learners using relevant learning technologies.

Facilitation

Work with staff on a one-to-one basis to overcome any difficulties encountered using any electronic application.

Design, develop, deliver and support learning for clinical and non-clinical electronic applications at basic, intermediate and advanced levels, using a variety of delivery methods and technology.

Develop IT skills and support trainees in the application and understanding of Microsoft Office software including mouse and pc skills as well as any other electronic applications at basic, intermediate and advanced levels.

Support deployment of new applications to relevant staff highlighted during project phase.

Deliver clinical and administrative IT application training to all groups of staff, using appropriate language, learning methodologies and tools.

Provide support to e-learners where required.

Ensure users are aware of relevant legislation and policies relating to the training being undertaken.

Inform staff of audit trails and how they relate to the use of the IT systems being trained.

Assist in training and delivery of externally accredited courses.

Communication

Liaise with internal or external stakeholders to identify those who need additional support.

Co-ordinate learning activities with Business Change and Communications Teams.

Assist in the development of relevant content for publication on Intranets, Extranets and other content sources.

Answer all queries in a professional manner to help and support the Digital Training team and its trainees.

Other Duties and Responsibilities

Inform staff of fire safety procedures and take responsibility for staff in such events during training sessions.

Undertake system administration including set-up and access to the IT computer network ensuring the IM&T security policy is adhered to by members of staff.

Responsible for implementation and support of Digital systems including new versions testing up grades, software support and on-going development, systems administration, and user set-up.

To work additional hours/outside normal working hours on occasions for project implementations with notice and in consultation with the post holder.

Person Specification

Qualifications

• Minimum of Level 3 teaching qualification
• Training design, development and/or delivery qualification (or working towards)
• E-Learning design and development qualification

Experience

• Significant experience of using computer systems to an advanced level.
• Experience of designing, developing and delivering training or supporting users.
• Knowledge of how to set up, administer and evaluate learning interventions to support Digital Skills development.
• Experience and knowledge of EMIS
• Experience of using clinical systems, e-Learning design and development and online learning facilitation

What we are looking for in our people

• Ability to create and develop end user learning content using a variety of tools and techniques.
• Skills in standard Microsoft software packages, including email.
• Ability to adapt learning interventions to the needs of the learner.
• Ability to create robust lesson plans and separate schemes of work to support the learning journey
• Demonstratable interpersonal, presentation and organisational skills.
• Behave as a positive ambassador for Innovate Healthcare Services
• Ability to facilitate learning using a variety of technologies and methodologies.