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- Tasks: Provide expert support on advanced technical issues and lead infrastructure projects.
- Company: Innovate Healthcare Services Ltd, part of the NHS Trust, promoting a flexible work culture.
- Benefits: Competitive salary, generous leave, flexible working, and employee assistance programmes.
- Why this job: Join a dynamic team making a real difference in healthcare technology.
- Qualifications: Leadership experience in tech, advanced troubleshooting skills, and mentoring abilities.
- Other info: Opportunities for professional growth and a commitment to diversity and inclusion.
The predicted salary is between 48500 - 52000 £ per year.
Innovate Healthcare Services Ltd – George Eliot Hospital NHS Trust, Nuneaton, Warwickshire, CV10 7DJ.
Salary: £48,541 a year – Permanent – Full-time – Flexible working.
Job Summary
Provide subject‑matter expertise across firewalls, switching, routing, LAN/WAN/Wi‑Fi, servers, storage, and virtualization platforms. Diagnose and resolve advanced technical faults, deliver high‑level support to users of ICT hardware and software, and act as a subject‑matter expert in planning and delivery of infrastructure projects for all stakeholders.
Responsibilities
- Diagnose and resolve advanced technical faults on supported equipment throughout the organisation.
- Provide advanced technical support to users of ICT services hardware and software.
- Act as a subject‑matter expert for delivery of infrastructure projects for all stakeholders.
- Provide 24×7 on‑call support on a rota basis for all ICT supported services and liaise with specialised support groups and third parties on incident resolution.
- Travel between sites in Warwickshire as and when needed.
Qualifications – Person Specification
- Proven leadership in a technical environment, with a track record of setting high standards and positively influencing peers and colleagues.
- Experience mentoring junior team members and supporting knowledge sharing across the team.
- Advanced network troubleshooting and LAN/WAN/Wi‑Fi technologies.
- Storage and compute including virtualization.
- Firewalls.
- Hardware & software installation troubleshooting.
Benefits
- Employee Assistance Programme
- Vivup staff benefits platform
- Enhanced maternity pay
- Generous annual leave package
- Flexible working
- Access to staff networks
- Volunteer leave
- Long service recognition scheme
- Buy and sell annual leave option
Equal Opportunity
Innovate Healthcare Services Ltd is an equal opportunity employer. We encourage applications from all suitably qualified candidates, including those from under‑represented groups. All decisions are made without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, disability, age, or any other protected characteristic.
Application Deadline: 5 December 2025.
Technical Services Specialist employer: Innovate Healthcare Services Ltd
Contact Detail:
Innovate Healthcare Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Specialist
✨Tip Number 1
Network, network, network! Get in touch with people in the industry, attend events, and join online forums. The more connections we make, the better our chances of landing that Technical Services Specialist role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your expertise in firewalls, LAN/WAN, and troubleshooting. When we get the chance to chat with potential employers, let’s impress them with our knowledge.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine our responses. We want to be ready to tackle any technical questions that come our way during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new opportunities that pop up in the future.
We think you need these skills to ace Technical Services Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with firewalls, LAN/WAN/Wi-Fi technologies, and any advanced troubleshooting you've done. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Technical Services Specialist role. Share specific examples of your leadership and mentoring experience that align with our needs.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you diagnosed and resolved technical faults. We love seeing how you tackle challenges and support users effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Innovate Healthcare Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of firewalls, LAN/WAN/Wi-Fi technologies, and virtualization platforms. Be ready to discuss specific examples of how you've diagnosed and resolved technical faults in the past. This will show that you’re not just familiar with the concepts but have real-world experience.
✨Showcase Your Leadership Skills
Since the role requires proven leadership, think of instances where you've positively influenced your peers or mentored junior team members. Prepare to share these stories during the interview to demonstrate your ability to lead and support a team effectively.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to advanced technical support and infrastructure projects. Practice articulating your thought process and problem-solving strategies clearly, as this will highlight your expertise and decision-making skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current infrastructure projects or how they handle on-call support. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
