At a Glance
- Tasks: Support our After-sales team with admin tasks and deliver top-notch customer service.
- Company: Join Gartec, a leading UK manufacturer of lifts in a friendly team.
- Benefits: Enjoy 25 days holiday, company pension, free parking, and training opportunities.
- Other info: Full training provided; perfect for those looking to grow in a fast-paced role.
- Why this job: Be part of a supportive environment while making a real difference for customers.
- Qualifications: Previous admin or customer service experience and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Gartec is a leading UK manufacturer and installer of passenger, goods and platform lifts. We're looking for a proactive and organised Aftersales Team Administrator to join our friendly team and help deliver excellent customer service.
The Role
- You'll provide administrative support to our busy After-sales department, supporting customers and ensuring our service operations run smoothly.
Key Responsibilities
- Answer customer enquiries by phone and email.
- Prepare quotations, assist with invoicing and provide general administrative support.
- Process service reports, certificates and customer documentation.
- Maintain accurate customer records and update internal systems.
- Support service managers and engineers with day-to-day administration.
- Liaise with customers and internal teams to ensure a high level of service.
About You
- Previous experience in an administrative or customer service role.
- Excellent communication and organisational skills.
- Confident using Microsoft Office (Outlook, Word and Excel).
- Able to manage multiple tasks and work in a fast-paced environment.
- Friendly, professional and customer-focused.
- Experience within the lift industry, engineering, facilities management or service scheduling would be an advantage, but full training will be provided.
What We Offer
- 25 days' holiday plus bank holidays
- Company pension
- Free on-site parking
- Training and development opportunities
- Friendly and supportive team environment
- Employee Assistance Programme
- Perkbox and Gym Membership
- Cycle to work scheme
- Company Events
If you're an organised administrator who enjoys working with people and providing excellent customer service, we'd love to hear from you. Please apply with your CV today.
Quotes Administrator in Aylesbury employer: Innovalift AB
At Gartec, we pride ourselves on being an excellent employer, offering a supportive and friendly team environment where your contributions are valued. With 25 days of holiday, a company pension, and ample training and development opportunities, we ensure our employees can grow both personally and professionally. Located in the heart of the UK, we provide unique advantages such as free on-site parking and access to wellness programmes, making Gartec a rewarding place to work for those seeking meaningful employment in the lift industry.
