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- Tasks: Manage customer enquiries, logistics coordination, and supplier relationships in a dynamic environment.
- Company: Join Innovad Group, a global leader in animal health and nutrition.
- Benefits: Enjoy a £40,000 salary, 25 days holiday, and a fully remote role.
- Why this job: Make a real impact in a rapidly growing sector focused on sustainability and innovation.
- Qualifications: Experience in customer service or logistics, with strong organisational skills.
- Other info: Flexible work arrangements and opportunities for global collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Innovad Group is a global leader in animal health and nutrition, dedicated to transforming the industry through sustainable and science-driven solutions. Guided by our mission, "Nature Leading Animal Care," we integrate natural principles with advanced scientific research to enhance animal welfare, productivity, and sustainability. We operate globally, offering innovative products and services that support the well-being of animals and foster environmental responsibility. With teams in more than 70 countries, we focus on delivering value, innovation and consistent operational excellence.
As part of our team, you will join a company committed to excellence and innovation in a dynamic and rapidly growing sector. Innovad Group is looking for a proactive and organized Customer Service and Logistics Manager to support our UK and IE operations. In this role you will ensure smooth customer service, efficient logistics coordination and strong supplier management. You will be part of a fast-paced environment with a high level of responsibility and autonomy.
Location: West Midlands, UK, 100% remote working
Salary: £40,000 per annum + 25 days holiday per year + laptop
Contract: Full-time, Permanent
Start Date: ASAP
What You Will Do:
- Act as the first point of contact for customer enquiries.
- Manage order processing, invoicing, and customer relations.
- Coordinate export and import logistics.
- Oversee stock levels and procurement.
- Support marketing and administrative tasks.
- Work confidently with ERP systems.
What You Bring:
- Experience in customer service, logistics, procurement, or similar roles.
- Strong organizational and multitasking abilities.
- Master's Degree, MBA or related qualifications.
- Confidence with ERP systems like Business Central.
What We Offer:
- 100% remote role
- A supportive, and international work environment.
- Flexible work arrangements and opportunities for global collaboration.
- The chance to make a real impact in a global, growing company.
- Opportunities for continuous professional development.
Customer Service & Logistics Manager (UK & IE) in Birmingham employer: Innovad Group
Contact Detail:
Innovad Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Logistics Manager (UK & IE) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Innovad Group and understanding their mission. Be ready to discuss how your experience in customer service and logistics aligns with their goals of sustainability and animal welfare.
✨Tip Number 3
Showcase your skills with real examples! When you get the chance to interview, share specific stories that highlight your organizational abilities and experience with ERP systems. This will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Innovad team.
We think you need these skills to ace Customer Service & Logistics Manager (UK & IE) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Service & Logistics Manager role. Highlight your experience in customer service, logistics, and any ERP systems you've worked with. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about animal health and nutrition, and how your background aligns with our mission of 'Nature Leading Animal Care'. Keep it engaging and personal – we love to see your personality!
Showcase Your Organisational Skills: In this role, being organised is key! Use your application to demonstrate your multitasking abilities and how you've successfully managed logistics or customer relations in the past. We want to know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about Innovad Group and what we stand for!
How to prepare for a job interview at Innovad Group
✨Know Your Stuff
Before the interview, dive deep into Innovad Group's mission and values. Understand their focus on animal health and nutrition, and think about how your experience in customer service and logistics aligns with their goals. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Be ready to discuss specific examples from your past roles that highlight your organisational and multitasking abilities. Think of situations where you successfully managed customer enquiries or coordinated logistics, and be prepared to explain how you handled challenges.
✨Get Familiar with ERP Systems
Since the role requires confidence with ERP systems like Business Central, brush up on your knowledge of these tools. If you have experience with similar systems, be sure to mention it and discuss how you've used them to improve efficiency in previous positions.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the company's approach to sustainability in logistics or how they support professional development. It shows you're engaged and thinking about how you can contribute to their success.
