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For Companies At a Glance
- Tasks: Identify improvement opportunities and support users with modern digital tools.
- Company: Join a leading company focused on innovation and technology.
- Benefits: Competitive pay, flexible working options, and growth opportunities.
- Why this job: Make a real impact by improving processes and supporting global teams.
- Qualifications: Experience in business analysis and strong organisational skills required.
- Other info: Dynamic role with international collaboration and career advancement potential.
The predicted salary is between 20 - 30 £ per hour.
12 Months
Desford, UK
£24.21/hr Inside IR35 Umbrella
What You Will Do:
- Identify opportunities for continuous improvement in solution delivery and work processes using new modern digital technology.
- Continuously learn and train users across the company on new digital platforms and tools.
- Translate order to delivery business requirements into process and IT requirements.
- Coordinate the delivery of work requests with various globally located IT teams and external partners translating business requirements into functional specifications.
- Participate in global cross functional project teams to improve order management processes and systems leveraging new technology, that can span multiple organizations. This will include support for blueprinting, testing, UAT, Go Live, and Post Hypercare.
- Support all machine order management systems.
- Support CAT users with advanced daily system issues.
- Create and maintain system documentation.
- Create and maintain local business support processes.
- Participate in the execution of the SAP Product Testing and the System Integration Testing.
- Provide support for invoice-related queries to dealers and international customers.
- Manage and coordinate inter-company invoicing adjustments.
- Provide certificates of origin upon request.
- Lead issue resolution with globally located IT support teams and external business partners.
- Work with an international team.
- Leverage Lean thinking & methodologies.
- Participate in customer support processes and activities for the implementation of new or existing applications.
- Monitor the efficiency and effectiveness of application operations and troubleshoot problems, as necessary.
- Translate client's requirements to functional documentation, participate in technical designs and test plan with coaching and training.
- Conduct change management activities, including training, documentation, and roles & responsibility definition.
What Skills You Will Have:
- Business Analysis: Explains the key concepts, techniques and steps involved in the business analysis process. Lists examples of how the organization realized the benefits of business analysis and improved the way of doing business. Outlines the scope of the business analysis process. Understands the purpose of each business analysis technique and their specific needs.
- Previous experience with the below:
- Dealer and/or Orders Support
- Lean Project Participation and/or Management
- Strong business acumen
- Excellent planning and organizational skills
- Ordering Systems Mach1 SAP user experience
- Working knowledge of ordering systems/processes (preferably related to machine prime product, but can include engines, parts or work tools ordering systems)
- General understanding of the organization, products, policies, and procedures
- Strong understanding of order management process
- Strong understanding of invoicing including compliance requirements
- Advanced analytical skills
- Experience with lean principles and practices
- 1 year Project Management experience
- PowerBI project creation/maintenance experience
- Ability to adapt to multiple cultures and countries
Business Support Analyst in Leicester employer: Innova Solutions
Contact Detail:
Innova Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Analyst in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially around business analysis and order management processes.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Focus on articulating your experience with SAP and lean methodologies clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Support Analyst in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Analyst role. Highlight your experience with digital technology and business analysis techniques that match the job description. We want to see how you can bring value to our team!
Show Off Your Skills: Don’t hold back on showcasing your analytical skills and experience with ordering systems like SAP. Use specific examples from your past work to demonstrate how you've improved processes or solved problems. We love a good success story!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Innova Solutions
✨Know Your Business Analysis Basics
Make sure you brush up on the key concepts and techniques of business analysis. Be ready to explain how you've applied these in past roles, especially in relation to improving processes or systems. This will show that you understand the core of what the role requires.
✨Showcase Your Technical Skills
Familiarise yourself with the specific tools mentioned in the job description, like SAP and PowerBI. If you have experience with these, be prepared to discuss how you've used them to solve problems or improve efficiency in previous positions.
✨Demonstrate Your Lean Thinking
Since the role involves leveraging Lean methodologies, think of examples where you've applied these principles. Be ready to discuss how you identified inefficiencies and implemented changes that led to better outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you'd handle specific situations, such as resolving issues with IT support teams or managing invoicing queries. Practise articulating your thought process and problem-solving strategies clearly.
