Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Identify improvement opportunities and support users with modern digital tools.
- Company: Join a leading company focused on innovation and technology.
- Benefits: Competitive pay, flexible work options, and growth opportunities.
- Why this job: Make a real impact by enhancing business processes and systems.
- Qualifications: Experience in business analysis and strong organisational skills required.
- Other info: Collaborate with an international team and develop your skills in a dynamic environment.
The predicted salary is between 20 - 30 £ per hour.
12 Months
Desford, UK
£24.21/hr Inside IR35 Umbrella
What You Will Do:
- Identify opportunities for continuous improvement in solution delivery and work processes using new modern digital technology.
- Continuously learn and train users across the company on new digital platforms and tools.
- Translate order to delivery business requirements into process and IT requirements.
- Coordinate the delivery of work requests with various globally located IT teams and external partners translating business requirements into functional specifications.
- Participate in global cross functional project teams to improve order management processes and systems leveraging new technology, that can span multiple organizations. This will include support for blueprinting, testing, UAT, Go Live, and Post Hypercare.
- Support all machine order management systems.
- Support CAT users with advanced daily system issues.
- Create and maintain system documentation.
- Create and maintain local business support processes.
- Participate in the execution of the SAP Product Testing and the System Integration Testing.
- Provide support for invoice-related queries to dealers and international customers.
- Manage and coordinate inter-company invoicing adjustments.
- Provide certificates of origin upon request.
- Lead issue resolution with globally located IT support teams and external business partners.
- Work with an international team.
- Leverage Lean thinking & methodologies.
- Participate in customer support processes and activities for the implementation of new or existing applications.
- Monitor the efficiency and effectiveness of application operations and troubleshoot problems, as necessary.
- Translate client's requirements to functional documentation, participate in technical designs and test plan with coaching and training.
- Conduct change management activities, including training, documentation, and roles & responsibility definition.
What Skills You Will Have:
- Business Analysis: Explains the key concepts, techniques and steps involved in the business analysis process. Lists examples of how the organization realized the benefits of business analysis and improved the way of doing business. Outlines the scope of the business analysis process. Understands the purpose of each business analysis technique and their specific needs.
- Previous experience with the below:
- Dealer and/or Orders Support
- Lean Project Participation and/or Management
- Strong business acumen
- Excellent planning and organizational skills
- Ordering Systems Mach1 SAP user experience
- Working knowledge of ordering systems/processes (preferably related to machine prime product, but can include engines, parts or work tools ordering systems)
- General understanding of the organization, products, policies, and procedures
- Strong understanding of order management process
- Strong understanding of invoicing including compliance requirements
- Advanced analytical skills
- Experience with lean principles and practices
- 1 year Project Management experience
- PowerBI project creation/maintenance experience
- Ability to adapt to multiple cultures and countries
Business Support Analyst in Desford employer: Innova Solutions
Contact Detail:
Innova Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Analyst in Desford
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially in areas like business analysis and order management.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your experience, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive listings and it's a great way to get noticed by our hiring team. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Business Support Analyst in Desford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Analyst role. Highlight your experience with digital technology and business analysis, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Show Off Your Analytical Skills: Since analytical thinking is crucial for this position, don’t shy away from showcasing your problem-solving abilities. Use specific examples from your past experiences where you’ve successfully tackled challenges or improved processes. We love a good success story!
Keep It Clear and Concise: When writing your application, clarity is key! Avoid jargon and keep your language straightforward. We appreciate a well-structured application that gets straight to the point, making it easy for us to see why you’d be a great fit.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Innova Solutions
✨Know Your Business Analysis Basics
Make sure you brush up on the key concepts and techniques of business analysis. Be ready to explain how you've applied these in past roles, especially in relation to improving processes or systems. This will show that you understand the core of what the role requires.
✨Familiarise Yourself with SAP and Ordering Systems
Since the job involves working with SAP and ordering systems, it’s crucial to have a solid understanding of these tools. If you have experience with Mach1 or similar systems, be prepared to discuss specific examples of how you've used them to solve problems or improve efficiency.
✨Demonstrate Your Lean Thinking Skills
Lean principles are a big part of this role, so think of instances where you've applied these methodologies. Be ready to share how you’ve identified waste and improved processes in previous positions, as this will highlight your fit for the role.
✨Prepare for Cross-Functional Collaboration
This position requires working with various teams globally, so think about your experiences in cross-functional projects. Be ready to discuss how you’ve effectively communicated and collaborated with different stakeholders to achieve common goals.
