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For Companies At a Glance
- Tasks: Generate sales through calls, emails, and follow-ups while supporting the sales team.
- Company: Join a family-owned business committed to sustainability and exceptional customer value.
- Benefits: Enjoy a competitive salary and a supportive work environment with Monday to Friday hours.
- Why this job: This role offers growth in sales skills and a chance to make a real impact.
- Qualifications: Strong communication, customer service skills, and experience with CRM systems are essential.
- Other info: Ideal for motivated individuals looking to thrive in a dynamic team.
Position: Telesales Sales Representative
Location: Wrexham
Salary: Up to 28,000 per year
Working Hours: Monday to Friday, 8:30 AM to 5:00 PM
About Us
Our client a family owned business in Wrexham is looking to grow their telesales team. Their commitment is to deliver exceptional value to their customers while prioritising sustainability through recycling and waste reduction. As they continue to expand, they are seeking a motivated Internal Sales Representative to join their dynamic team.
Key Responsibilities
- Sales Development: Generate new sales opportunities through outbound calls, cold emails, and lead follow-ups.
- Customer Engagement: Understand and address customer needs to provide tailored solutions.
- Database Management: Maintain and enhance our prospect database, ensuring accuracy and relevance.
- Collaboration: Support field-based Business Development Managers in closing sales and achieving targets.
- Upselling: Identify opportunities for upselling services and products to existing clients.
- Lead Routing: Effectively route qualified opportunities to the appropriate BDM for further development and closure.
Skills & Qualifications
- Customer Service Excellence: Strong customer service skills with a focus on building relationships.
- Communication Skills: Outstanding verbal communication and active listening abilities.
- Call Experience: Proven experience making multiple calls per day with a strong phone presence.
- Organisational Skills: Ability to manage time effectively, prioritise tasks, and work independently and as part of a team.
- CRM Proficiency: Experience using CRM systems for tracking sales activities and managing leads.
- Numeracy Skills: Strong numeracy skills for accurate calculations related to sales pricing, discounts, and percentages.
If you’re looking to grow your sales career in a supportive and dynamic environment, we want to hear from you!
Telesales Executive employer: INNOVA SEARCH
Contact Detail:
INNOVA SEARCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Familiarize yourself with the company's commitment to sustainability and recycling. This knowledge will not only help you connect with their values but also allow you to tailor your sales approach to highlight how your solutions align with their mission.
✨Tip Number 2
Practice your verbal communication skills by engaging in mock calls with friends or family. Focus on being clear, concise, and friendly, as these qualities are essential for building relationships with customers over the phone.
✨Tip Number 3
Get comfortable with CRM systems before your interview. Familiarity with these tools will demonstrate your readiness to manage leads effectively and show that you can hit the ground running in the role.
✨Tip Number 4
Highlight any previous experience you have with upselling or cross-selling products. Be prepared to share specific examples of how you've successfully identified opportunities to enhance customer satisfaction while increasing sales.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Understand the Company: Research the family-owned business in Wrexham. Familiarize yourself with their commitment to sustainability and customer service, as this will help you tailor your application.
Highlight Relevant Experience: Emphasize your previous telesales or customer service experience in your CV and cover letter. Mention specific achievements that demonstrate your ability to generate sales and engage customers.
Showcase Communication Skills: Since outstanding verbal communication is crucial for this role, provide examples of how you've effectively communicated with customers in past roles. This could be through successful call experiences or customer interactions.
Tailor Your Application: Customize your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. Use keywords from the listing to ensure your application stands out.
How to prepare for a job interview at INNOVA SEARCH
✨Show Your Sales Skills
Be prepared to discuss your previous sales experiences. Highlight specific examples where you successfully generated leads or closed deals, as this will demonstrate your capability in a telesales role.
✨Understand the Company Values
Research the company's commitment to sustainability and customer service. Be ready to explain how your values align with theirs and how you can contribute to their mission of delivering exceptional value.
✨Demonstrate Communication Skills
Since outstanding verbal communication is key for this role, practice articulating your thoughts clearly. During the interview, focus on active listening and responding thoughtfully to questions.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises that simulate real sales calls. This is a chance to showcase your phone presence and ability to handle objections, so approach it with confidence and enthusiasm.
