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- Tasks: Join us as a Vehicle Technician, servicing and repairing vehicles with a focus on customer satisfaction.
- Company: In’N’Out Autocentres is a trusted name in vehicle servicing, known for transparency and quality since 2008.
- Benefits: Enjoy competitive pay, bonuses, discounts, life assurance, and a supportive work environment.
- Why this job: Be part of a fast-paced team that values training, development, and exceptional customer care.
- Qualifications: You need a Level 3 in Light Vehicle Maintenance & Repair and at least 2 years of experience.
- Other info: Flexible hours and a vibrant workplace culture await you!
The predicted salary is between 26000 - 30000 £ per year.
Location: In N Out, 5A Gate Park, Great Eastern Way, Parkgate
In’N’Out Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
If you’re an experienced Vehicle Technician looking to develop your career with an expanding fast fit business then look no further! We would also consider a keen willing worker who is looking for development and training as a Vehicle Technician.
Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
About The Role: Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.
We can offer a competitive base salary with performance related bonuses and incentives. You'll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
Supplemental Pay:
- Bonus scheme
- Performance bonus
- Quarterly bonus
Skills Needed
About The Company: Servicing Made Simple. We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service. The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts. We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians. All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture: We are a Which? Trusted Trader and proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with its customers.
Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas. Our client waiting lounges feature highspeed Wi-Fi, free beverages, child’s play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers. IN’n’OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Desired Criteria: Full Driving Licence
Required Criteria: Level 3 Light Vehicle Maintenance & Repair, Automotive service 2 years (minimum)
Closing Date: Thursday 31st July, 2025
Contract Type: fulltime
Salary: From £26,000.00 Yearly to £30,000.00 Yearly
Vehicle Technician employer: IN'n'OUT Autocentres
Contact Detail:
IN'n'OUT Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician
✨Tip Number 1
Familiarise yourself with the core values of In’N’Out Autocentres, especially their commitment to customer satisfaction. During your interactions, emphasise how you prioritise customer care and can contribute to maintaining their high standards.
✨Tip Number 2
Highlight any previous experience you have in a fast-paced environment. Share specific examples of how you've successfully managed multiple tasks while ensuring quality service, as this aligns with their operational ethos.
✨Tip Number 3
Demonstrate your willingness to learn and develop by discussing any additional training or certifications you are pursuing. This shows that you are proactive about your professional growth, which is something they value.
✨Tip Number 4
Prepare to discuss your communication skills and how you build relationships with customers. Be ready to share examples of how you've effectively resolved customer issues in the past, as this will resonate well with their focus on trust and integrity.
We think you need these skills to ace Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and repair. Include specific examples of your work, especially any customer service interactions that demonstrate your communication skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the automotive industry and your commitment to customer satisfaction. Mention why you want to work at In’N’Out Autocentres and how your values align with theirs.
Highlight Relevant Qualifications: Clearly state your Level 3 Light Vehicle Maintenance & Repair qualification and any other relevant certifications. If you have additional training or experience, be sure to include that as well.
Show Enthusiasm for Development: Express your eagerness to learn and grow within the role. Mention any specific areas of vehicle technology or customer service you are particularly interested in developing further.
How to prepare for a job interview at IN'n'OUT Autocentres
✨Showcase Your Technical Skills
Be prepared to discuss your qualifications and experience in vehicle maintenance and repair. Highlight specific examples of your work, especially any challenging repairs you've successfully completed.
✨Emphasise Customer Service
Since customer satisfaction is a core value for the company, be ready to share experiences where you provided exceptional service. Discuss how you handle customer complaints or difficult situations to demonstrate your communication skills.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility and teamwork. Share examples of how you've adapted to changing situations in previous jobs and how you collaborate with colleagues to achieve common goals.
✨Research the Company
Familiarise yourself with IN'N'OUT Autocentres' values, services, and customer care approach. Showing that you understand their commitment to quality and transparency will reflect your genuine interest in the position.
