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- Tasks: Join us as a Vehicle Technician, servicing and repairing vehicles with a focus on customer satisfaction.
- Company: IN'n'OUT Autocentres is a trusted name in vehicle servicing, with 30 locations across the UK.
- Benefits: Enjoy competitive pay, performance bonuses, discounts, life assurance, and a supportive work environment.
- Why this job: Be part of a fast-paced team dedicated to quality service and customer care, with growth opportunities.
- Qualifications: Level 3 Light Vehicle Maintenance & Repair and at least 2 years of automotive service experience required.
- Other info: Flexible roles available for both experienced technicians and those eager to learn and grow.
The predicted salary is between 28600 - 32000 £ per year.
Location: In N Out Autocentres, 152 Basingstoke Trade Park, Worting Road
In’N’Out Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
If you’re an experienced Vehicle Technician looking to develop your career with an expanding fast fit business then look no further! We would also consider a keen willing worker who is looking for development and training as a Vehicle Technician.
Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
About The Role
Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.
We can offer a competitive base salary with performance related bonuses and incentives. You’ll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
Supplemental Pay:
- Bonus scheme
- Performance bonus
- Quarterly bonus
Skills Needed
About The Company
Servicing Made Simple: We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service: The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts: We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians: All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture: We are a Which? Trusted Trader and proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with its customers.
Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas: Our client waiting lounges feature highspeed Wi-Fi, free beverages, child’s play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers: IN’n’OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Desired Criteria:
- Full Driving Licence
Required Criteria:
- Level 3 Light Vehicle Maintenance & Repair
- Automotive service 2 years (minimum)
Closing Date: Thursday 31st July, 2025
Contract Type: fulltime
Salary: From £28,600.00 Yearly to £32,000.00 Yearly
Seniority level: Not Applicable
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Motor Vehicle Manufacturing
Vehicle Technician employer: IN'n'OUT Autocentres
Contact Detail:
IN'n'OUT Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician
✨Tip Number 1
Familiarise yourself with IN'n'OUT Autocentres' values and customer service ethos. Understanding their commitment to customer satisfaction will help you align your responses during any interviews, showcasing that you share their dedication.
✨Tip Number 2
Highlight your technical skills and experience in vehicle maintenance and repair. Be prepared to discuss specific examples of your work, as this will demonstrate your expertise and ability to contribute to their team.
✨Tip Number 3
Network with current or former employees of IN'n'OUT Autocentres. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential practical assessments or technical questions during the interview process. Being ready to showcase your hands-on skills will set you apart from other candidates and demonstrate your readiness for the role.
We think you need these skills to ace Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and repair. Include specific examples of your skills, such as customer service and technical expertise, that align with the role at IN'n'OUT Autocentres.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer satisfaction. Mention how your values align with those of IN'n'OUT Autocentres and express your eagerness to contribute to their success.
Highlight Relevant Qualifications: Ensure you clearly list your Level 3 Light Vehicle Maintenance & Repair qualification and any other relevant certifications. This will demonstrate your suitability for the role and your readiness to meet the company's standards.
Showcase Soft Skills: In your application, emphasise your communication and customer relations skills. Provide examples of how you've successfully interacted with customers in previous roles, as these skills are vital for the position at IN'n'OUT Autocentres.
How to prepare for a job interview at IN'n'OUT Autocentres
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experience in vehicle maintenance and repair. Highlight any specific training or certifications you have, especially your Level 3 Light Vehicle Maintenance & Repair qualification.
✨Demonstrate Customer Service Skills
Since IN'n'OUT Autocentres places a strong emphasis on customer satisfaction, be ready to share examples of how you've successfully interacted with customers in the past. Show that you understand the importance of building long-term relationships based on trust.
✨Emphasise Flexibility and Teamwork
The role requires flexibility and the ability to work well within a team. Prepare to discuss situations where you've adapted to changing circumstances or collaborated effectively with colleagues to achieve a common goal.
✨Research the Company Culture
Familiarise yourself with IN'n'OUT Autocentres' commitment to transparency and customer care. Understanding their ethos will help you align your answers with their values and demonstrate that you're a good fit for their team.
