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- Tasks: Join us as a Vehicle Technician, servicing and repairing vehicles with a focus on customer satisfaction.
- Company: IN'n'OUT Autocentres is a trusted name in vehicle servicing, known for transparency and quality since 2008.
- Benefits: Enjoy competitive pay, performance bonuses, discounts, life assurance, and a supportive work environment.
- Why this job: Be part of a fast-paced team dedicated to exceptional service and customer care, with growth opportunities.
- Qualifications: Level 3 Light Vehicle Maintenance & Repair and at least 2 years of automotive service experience required.
- Other info: Flexible roles available for both experienced technicians and those eager to learn and grow.
The predicted salary is between 28600 - 31000 £ per year.
Location: Portrack Lane
IN'N'OUT Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
If you're an experienced Vehicle Technician looking to develop your career with an expanding fast fit business then look no further! We would also consider a keen willing worker who is looking for development and training as a Vehicle Technician.
Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
About The Role
Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.
We can offer a competitive base salary with performance related bonuses and incentives. You'll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
Benefits
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Bonus scheme
- Performance bonus
- Quarterly bonus
About The Company
Servicing Made Simple: We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service: The IN'N'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts: We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicle's manufacturer warranty status.
Trained and Qualified Technicians: All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture: We are a Which? Trusted Trader and proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with its customers.
Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas: Our client waiting lounges feature highspeed Wi-Fi, free beverages, child’s play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers: IN'N'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Desired Criteria: Full Driving Licence
Required Criteria: Level 3 Light Vehicle Maintenance & Repair, Automotive service 2 years (minimum)
Closing Date: Monday 30th June, 2025
Contract Type: fulltime
Salary: From £28,600.00 Yearly to £31,000.00 Yearly
Vehicle Technician employer: IN'n'OUT Autocentres
Contact Detail:
IN'n'OUT Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician
✨Tip Number 1
Familiarise yourself with IN'n'OUT Autocentres' commitment to customer satisfaction. Understanding their ethos will help you align your responses during interviews, showcasing how your values match theirs.
✨Tip Number 2
Highlight any previous experience in customer service during your discussions. Since they value exceptional customer care, demonstrating your ability to build relationships will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your technical skills and any relevant qualifications, especially your Level 3 Light Vehicle Maintenance & Repair. Be ready to provide examples of how you've applied these skills in real-world scenarios.
✨Tip Number 4
Show enthusiasm for ongoing training and development opportunities. Expressing a willingness to learn and grow within the company can demonstrate your long-term commitment to their success.
We think you need these skills to ace Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Vehicle Technician. Include specific details about your qualifications, such as your Level 3 Light Vehicle Maintenance & Repair certification, and any previous roles that demonstrate your skills in servicing and repairs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer service. Mention how your values align with IN'n'OUT Autocentres' ethos of providing quality service and customer satisfaction.
Highlight Customer Relations Skills: Since customer relations are vital for this role, emphasise your communication skills and any experience you have in building long-term relationships with customers. Provide examples of how you've exceeded customer expectations in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the automotive field.
How to prepare for a job interview at IN'n'OUT Autocentres
✨Showcase Your Technical Skills
Be prepared to discuss your qualifications and experience in vehicle maintenance and repair. Highlight specific examples of your work, especially any challenging repairs you've successfully completed.
✨Demonstrate Customer Service Skills
Since customer satisfaction is key for this role, think of instances where you've gone above and beyond for a customer. Be ready to explain how you handle difficult situations and ensure customer trust.
✨Research the Company
Familiarise yourself with IN'n'OUT Autocentres' values and services. Understanding their commitment to transparency and customer care will help you align your answers with their ethos during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and performance bonuses. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
