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- Tasks: Lead and manage a dynamic team in a fast-paced automotive environment.
- Company: Join a trusted name in vehicle servicing with a commitment to customer satisfaction.
- Benefits: Enjoy a competitive salary, pension, employee discounts, and performance bonuses.
- Why this job: Make a real impact by driving customer satisfaction and team success.
- Qualifications: Management experience and a passion for customer relations are essential.
- Other info: Work in a supportive culture with opportunities for career growth.
The predicted salary is between 33000 - 35000 £ per year.
Location: In N Out Autocentre, Wardentree Lane, Pinchbeck
In'N'Out Autocentres are experts in vehicle servicing, MOT's & repairs with 30 Autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. As a Which? Trusted trader we are proud to be 100% committed to customer service and satisfaction.
Do you have previous management experience and a passion for customer relations? Can you adapt yourself to deal with changing priorities and varied workstreams? If so, this could be the role for you...
Our Centre Managers are responsible for the overall management and leadership of their centre and team and are ultimately accountable for performance in all operational areas including people, service operations, profit, sales and administrative duties. This is a hands-on role so you will spend time in the service bays with the team, training, motivating and assisting when necessary to ensure a seamless and timely operation is maintained. Ideally you should also be experienced and qualified to carry out MOT testing, fast fit repairs or servicing as and when required, according to the demands of the business operation.
Centre Manager responsibilities will include:
- Being proactive in achieving and/or exceeding sales targets and operating budgets
- Driving the quality and consistency of customer service
- Ensuring transaction and customer satisfaction targets are achieved
- Efficiently managing any customer complaints
- Effectively managing the team and resources to build a strong reputation for our brand within the local area
- Managing all stock and ordering requirements
- Being involved with the development of the Centre, including PR and marketing to raise business profile
A minimum of 2 years’ experience within the automotive industry is preferred along with a previous track record of managing customer relations and being responsible for a small team.
Benefits
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Bonus scheme
- Performance bonus
- Quarterly bonus
Required Criteria
- Full Driving Licence
- Three Years Management Experience
Desired Criteria
- Automotive service: 2 years (preferred)
Closing Date: Friday 13th February, 2026
Contract Type: fulltime
Salary: From £33,000.00 Yearly to £35,000.00 Yearly
Centre Manager in Spalding employer: IN'n'OUT Autocentres
Contact Detail:
IN'n'OUT Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager in Spalding
✨Tip Number 1
Get to know the company inside out! Research In'N'Out Autocentres, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your management experience and customer relations skills can shine in the Centre Manager role.
✨Tip Number 3
Don’t forget to showcase your hands-on approach! Share examples from your past where you’ve jumped in to help your team or resolved customer complaints effectively. It’s all about demonstrating that you’re ready to roll up your sleeves!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the In'N'Out family. Let’s get you that Centre Manager position!
We think you need these skills to ace Centre Manager in Spalding
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your commitment to customer satisfaction in your application. We love candidates who can demonstrate their passion for providing top-notch service, just like we do at In'N'Out Autocentres!
Tailor Your Experience: When writing your application, be specific about your management experience and how it relates to the automotive industry. We want to see how your skills can help us maintain our high standards and achieve our sales targets.
Be Proactive: Don’t just list your responsibilities; show us how you’ve gone above and beyond in previous roles. We appreciate candidates who take initiative and can adapt to changing priorities, just like our Centre Managers do!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at In'N'Out Autocentres!
How to prepare for a job interview at IN'n'OUT Autocentres
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around servicing and MOT testing. Being able to discuss specific vehicle issues or customer service scenarios will show that you're not just a manager but also someone who understands the nuts and bolts of the business.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated your team or resolved conflicts. This role is hands-on, so demonstrating your ability to lead by example will be key.
✨Customer Service is Key
Since this company prides itself on customer satisfaction, be ready to discuss how you've handled customer complaints or improved service quality in previous roles. Share specific instances where you turned a negative experience into a positive one.
✨Be Ready for Change
The job involves adapting to changing priorities, so think of examples where you've successfully navigated shifting demands. Highlight your flexibility and problem-solving skills to show that you can keep operations running smoothly, no matter what comes your way.
