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- Tasks: Join us as a Service Technician, delivering top-notch vehicle servicing and MOTs.
- Company: IN'n'OUT Autocentres is a trusted name in vehicle care, with 30 locations nationwide.
- Benefits: Enjoy competitive pay, bonuses, discounts, life assurance, and a supportive work environment.
- Why this job: Be part of a customer-focused team that values quality service and career growth.
- Qualifications: Must have 2 years automotive experience, a full driving licence, and Level 3 qualifications.
- Other info: Flexible hours and a vibrant workplace with free Wi-Fi and refreshments for your comfort.
The predicted salary is between 30000 - 34000 £ per year.
Job Description
Location: 4 Phorpres Close, Cygnet Park, Hampton
In’N’Out Autocentres are experts in vehicle servicing, MOT\’s & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
If you\’re an experienced MOT Tester/Technician looking to develop your career with an expanding fast fit business then look no further.
Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
BASE SALARY: £30,000 – £34,000
About The Role
Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.
We can offer a competitive base salary with performance related bonuses and incentives. You\’ll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
Benefits
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
Supplemental Pay
- Bonus scheme
- Performance bonus
- Quarterly bonus
Skills Needed
About The Company
Servicing Made Simple
We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service
The IN\’n\’OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts
We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians
All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture
We are a Which? Trusted Trader And proud of it.
We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it\’s customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas
Our client waiting lounges feature highspeed Wi-Fi, free beverages, child\’s play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers
IN\’n\’OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.
We will never carry out any additional work unless authorised.
Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Required Criteria
- Automotive service & MOT: 2 years (minimum)
- Full Driving Licence
- Level 3 Light Vehicle Maintenance & Repair
- Class 4/7 MOT licence
Desired Criteria
Closing DateThursday 31st July, 2025
Contract Typefulltime
SalaryFrom £30,000.00 Yearly to £34,000.00 Yearly #J-18808-Ljbffr
Service Technician employer: IN'n'OUT Autocentres
Contact Detail:
IN'n'OUT Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarise yourself with IN'n'OUT Autocentres' commitment to customer satisfaction. Understanding their ethos will help you align your responses during interviews, showcasing how your values match theirs.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role emphasises exceptional customer care, share specific examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Research common vehicle servicing and MOT practices. Being knowledgeable about industry standards will not only impress during discussions but also demonstrate your passion for the role.
✨Tip Number 4
Network with current or former employees of IN'n'OUT Autocentres. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in automotive service and MOT testing. Include specific examples of your skills in customer service and any achievements that demonstrate your commitment to quality service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the automotive industry and your dedication to customer satisfaction. Mention how your values align with those of IN'n'OUT Autocentres and why you want to be part of their team.
Highlight Relevant Qualifications: Clearly list your qualifications, including your Level 3 Light Vehicle Maintenance & Repair and Class 4/7 MOT licence. This will show that you meet the essential criteria for the role.
Showcase Customer Relations Skills: Since customer relations are vital for this position, provide examples of how you've successfully built relationships with customers in previous roles. This could include resolving issues or going above and beyond to ensure customer satisfaction.
How to prepare for a job interview at IN'n'OUT Autocentres
✨Showcase Your Technical Skills
Make sure to highlight your relevant qualifications and experience in automotive service and MOT testing. Be prepared to discuss specific examples of your work, including any challenges you've faced and how you overcame them.
✨Emphasise Customer Service
Since customer satisfaction is a core value for the company, demonstrate your strong communication and customer relations skills. Share instances where you've gone above and beyond to ensure a positive customer experience.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility and teamwork. Be ready to discuss how you've adapted to changing situations in previous jobs and how you collaborate with colleagues to achieve common goals.
✨Research the Company Culture
Familiarise yourself with IN'n'OUT Autocentres' commitment to transparency and customer care. Mention their values during the interview to show that you align with their ethos and are genuinely interested in being part of their team.
