At a Glance
- Tasks: As an MOT Tester/Technician, you'll ensure vehicles meet safety standards and provide top-notch customer service.
- Company: IN'n'OUT Autocentres is a trusted name in vehicle servicing with 30 locations across the UK.
- Benefits: Enjoy a competitive salary, performance bonuses, discounts, life assurance, and a supportive work environment.
- Why this job: Join a fast-paced team dedicated to customer satisfaction and career growth in a fun, engaging culture.
- Qualifications: You need a Level 3 Light Vehicle Maintenance & Repair qualification and a Class 4/7 MOT licence.
- Other info: Flexible hours, no weekends, and a vibrant workplace with free Wi-Fi and refreshments.
The predicted salary is between 24000 - 28000 £ per year.
Location: Unit 6, Sentinel End
In’N’Out Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
If you’re an experienced MOT Tester/Technician looking to develop your career with an expanding fast fit business then look no further. Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
BASE SALARY: £29,000 - £33,000
About The Role
Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base. We can offer a competitive base salary with performance related bonuses and incentives. You’ll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
Benefits
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
Supplemental Pay
- Bonus scheme
- Performance bonus
- Quarterly bonus
Skills Needed
About The Company
We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service
The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts
We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians
All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture
We are a Which? Trusted Trader and proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with its customers.
Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas: Our client waiting lounges feature highspeed Wi-Fi, free beverages, child’s play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers: IN’n’OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Desired Criteria
Required Criteria
- Automotive service & MOT: 2 years (minimum)
- Full Driving Licence
- Level 3 Light Vehicle Maintenance & Repair
- Class 4/7 MOT licence
Closing Date Monday 30th June, 2025
Contract Type fulltime
Salary From £29,000.00 Yearly to £33,000.00 Yearly
Seniority level Not Applicable
Employment type Full-time
Job function Engineering and Information Technology
Industries Motor Vehicle Manufacturing
MOT Tester/Technician employer: IN'n'OUT Autocentres
Contact Detail:
IN'n'OUT Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MOT Tester/Technician
✨Tip Number 1
Familiarise yourself with IN'n'OUT Autocentres' commitment to customer satisfaction. During your interview, highlight how your customer service skills align with their ethos of providing exceptional care and building long-term relationships.
✨Tip Number 2
Showcase your technical expertise by discussing specific experiences where you successfully handled MOT tests or repairs. Be prepared to explain how you ensure quality and safety in your work, as this is crucial for the role.
✨Tip Number 3
Research the latest trends and technologies in vehicle maintenance and repair. Being knowledgeable about advancements can set you apart and demonstrate your commitment to continuous learning and development.
✨Tip Number 4
Network with current or former employees of IN'n'OUT Autocentres if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace MOT Tester/Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an MOT Tester/Technician. Include specific details about your qualifications, such as your Level 3 Light Vehicle Maintenance & Repair and Class 4/7 MOT licence.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and your commitment to quality. Mention how your skills align with IN'n'OUT Autocentres' ethos of providing exceptional customer care.
Showcase Your Customer Relations Skills: Since customer relations are vital for this role, provide examples in your application of how you've successfully built long-term relationships with customers in previous positions.
Highlight Flexibility and Teamwork: Emphasise your flexibility and ability to work in a fast-paced environment. Mention any experiences where you collaborated with a team to achieve common goals, as this is important for the role.
How to prepare for a job interview at IN'n'OUT Autocentres
✨Showcase Your Technical Skills
Make sure to highlight your relevant qualifications and experience in automotive service and MOT testing. Be prepared to discuss specific examples of your work, including any challenges you've faced and how you overcame them.
✨Emphasise Customer Service
Since IN'n'OUT Autocentres prides itself on exceptional customer care, demonstrate your customer relations skills during the interview. Share experiences where you went above and beyond to ensure customer satisfaction.
✨Be Flexible and Adaptable
The role requires flexibility in a fast-paced environment. Discuss your ability to adapt to changing situations and how you manage your time effectively when faced with multiple tasks.
✨Research the Company Culture
Familiarise yourself with IN'n'OUT Autocentres' commitment to transparency and customer satisfaction. Mention how your values align with theirs and express your enthusiasm for being part of a trusted trader.