At a Glance
- Tasks: Join us as an MOT Tester/Service Technician, delivering top-notch vehicle servicing and repairs.
- Company: IN'n'OUT Autocentres is a trusted name in vehicle care, with 30 locations nationwide.
- Benefits: Enjoy a competitive salary, performance bonuses, discounts, and free life assurance.
- Why this job: Be part of a fast-paced team focused on customer satisfaction and career growth.
- Qualifications: Must have 2 years of automotive service experience and relevant qualifications.
- Other info: Flexible working environment with training opportunities and a supportive company culture.
The predicted salary is between 25000 - 29000 £ per year.
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Job Description
Job Description
Location: 4 Phorpres Close, Cygnet Park, Hampton
In’N’Out Autocentres are experts in vehicle servicing, MOT\’s & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
If you\’re an experienced MOT Tester/Technician looking to develop your career with an expanding fast fit business then look no further.
Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
BASE SALARY: £30,000 – £34,000
About The Role
Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.
We can offer a competitive base salary with performance related bonuses and incentives. You\’ll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
Benefits
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
Supplemental Pay
- Bonus scheme
- Performance bonus
- Quarterly bonus
Skills Needed
About The Company
Servicing Made Simple
We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service
The IN\’n\’OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts
We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians
All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture
We are a Which? Trusted Trader And proud of it.
We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it\’s customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas
Our client waiting lounges feature highspeed Wi-Fi, free beverages, child\’s play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers
IN\’n\’OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.
We will never carry out any additional work unless authorised.
Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Required Criteria
- Automotive service & MOT: 2 years (minimum)
- Full Driving Licence
- Level 3 Light Vehicle Maintenance & Repair
- Class 4/7 MOT licence
Desired Criteria
Closing DateThursday 31st July, 2025
Contract Typefulltime
SalaryFrom £30,000.00 Yearly to £34,000.00 Yearly
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at IN\’n\’OUT Autocentres by 2x
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MOT Tester/Service Technician employer: IN'n'OUT Autocentres
Contact Detail:
IN'n'OUT Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MOT Tester/Service Technician
✨Tip Number 1
Familiarise yourself with IN'n'OUT Autocentres' commitment to customer satisfaction. Understanding their ethos will help you align your responses during any interviews, showcasing how your values match theirs.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role emphasises exceptional customer care, be ready to share specific examples of how you've delighted customers in previous positions.
✨Tip Number 3
Research the latest trends and technologies in vehicle servicing and MOT testing. Being knowledgeable about current practices can set you apart and demonstrate your commitment to professional development.
✨Tip Number 4
Network with current or former employees of IN'n'OUT Autocentres. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace MOT Tester/Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an MOT Tester/Service Technician. Include specific details about your qualifications, such as your Level 3 Light Vehicle Maintenance & Repair and Class 4/7 MOT licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and commitment to quality service. Mention how your values align with IN'n'OUT Autocentres' ethos of transparency and customer satisfaction.
Highlight Relevant Experience: In your application, emphasise your two years of automotive service and MOT experience. Provide examples of how you've exceeded customer expectations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the automotive industry.
How to prepare for a job interview at IN'n'OUT Autocentres
✨Showcase Your Technical Skills
Make sure to highlight your relevant qualifications and experience as an MOT Tester/Service Technician. Be prepared to discuss specific technical skills, such as your knowledge of vehicle maintenance and repair processes, as well as any certifications you hold.
✨Emphasise Customer Service
Since IN'n'OUT Autocentres prides itself on exceptional customer care, be ready to share examples of how you've successfully handled customer interactions in the past. Demonstrating your commitment to customer satisfaction will resonate well with the interviewers.
✨Demonstrate Flexibility and Team Spirit
The role requires team members who are flexible and adaptable. Be prepared to discuss situations where you've worked collaboratively with others or adapted to changing circumstances in a fast-paced environment.
✨Research the Company Culture
Familiarise yourself with IN'n'OUT Autocentres' values and culture. Understanding their commitment to transparency and customer satisfaction will help you align your answers with their ethos during the interview.